Director, Enterprise Transformation Office

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Job Number: JR106081 Job Title: Director, Enterprise Transformation Office Job Category: Management Hospital Location: Consilium Place Job Type: Temporary (Fixed Term), Full time Contract Duration: 18 months Number of Positions: 1 Minimum - Maximum Hourly Rate: $80.925 - $93.814 Hours: Days Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada's most vibrant and diverse communities. We are home to North America's largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada's Most Admired Corporate Cultures for 2023 - 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca Job Description: Director, Enterprise Transformation Office Service Configuration and Productivity 18-Month Contract | Scarborough Health Network We are recruiting for a Director, Service Configuration and Productivity to join our Enterprise Transformation Office (ETO) on an 18-month contract, backfilling a parental leave. Scarborough Health Network (SHN) is one of Ontario's largest community hospital networks, serving a diverse population across three campuses. In response to a constrained provincial funding environment, SHN established the ETO to drive structural, sustainable change - protecting quality and patient safety while meeting our fiscal obligations. The Director leads the Service Configuration and Productivity ETO workstream, reporting to the Vice President, Strategy and Transformation and working alongside the ETO Steering Committee. Why Join SHN's Enterprise Transformation Office This is a high-profile role at the centre of one of Ontario's most consequential community hospital transformation agendas. You will work alongside senior leaders on initiatives that directly shape how SHN delivers care to one of Canada's most diverse communities - with strong executive sponsorship, a dedicated team, and real opportunity for impact. Here's What You'll Get To Do Lead the Service Configuration and Productivity workstream, overseeing the implementation of active initiatives including: Virtual Hospital Strategy Surgical Services Optimization Centralized Patient Scheduling Optimization Standardized Integrated Support Services Model Virtual Care Strategy (including but not limited to enterprise-wide Remote Patient Monitoring program, hospital at home, etc.) Corporate Integrated Services Strategy You will develop and manage implementation plans, facilitate cross-functional initiative teams, track financial targets in partnership with Core Finance, and present progress to senior governance including the ETO Steering Committee and board. You will also identify emerging opportunities and mentor Transformation Implementation leads within your workstream. Here's What You'll Need Education & Experience Graduate degree in Health Administration, Business Administration, or related field (or equivalent experience). Clinical background preferred (or equivalent experience) 7-10 years of progressive experience in healthcare management, strategy, or transformation. Direct experience in a hospital or health system setting is required. Experience in service redesign, capacity optimization, or alternative service delivery is highly valued. Familiarity with Epic and/or Remote Patient Monitoring programs is an asset. Skills & Competencies Strong analytical and financial acumen, with the ability to develop executive-level business proposals and manage initiative-level P&Ls and performance dashboards. Excellent facilitation, stakeholder engagement, and executive communication skills. Proven project management and time management discipline with the ability to manage multiple concurrent initiatives. Change management experience with a collaborative and strategic mindset to support clinical and operational teams through transformation. Knowledge of Ontario hospital funding and the broader provincial health system context. Deep understanding of quality improvement and patient safety principles and how it impacts the transformation initiatives Demonstrated experience with successful implementation and sustainment of large-scale, enterprise-wide projects (e.g. within budget, on time, and within scope) Ability to develop strong relationships across cross-functional leadership, clinical, and operational teams while incorporating and

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