Technical Product Suppt Specialist-Fluid Power
External
Grainger · Lake Forest, ILFull-timeOn-site1mo ago30+ days old, may be filled
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Benefits
This position is hourly. The anticipated base pay compensation range for this position is $24.67 and $37.02Rewards and Benefits:With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.For additional information and details regarding Grainger's benefits, please click on the link below:https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-HireGrainger BenefitsThe anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.Position DetailsYou WillCommunicate with external customers such as end-users, maintenance technicians and contractors and internal customers including parts and sourcing specialists, sales, and store team members.Provide excellent technical product support by telephone while using multiple computer programs and applications at the same time to identify a solution and to document the conversation, including navigate websites, conduct web searches, or conduct product searches using Grainger online catalog.Follow established processes and published schedule when customer need is greatest to help ensure we can support our customers and exceed customer expectationsUse industry-related experience, formal vendor training and on-the-job learning opportunities to achieve and maintain a high level of technical expertise on the products Grainger sells.Capture and forward feedback product teams about products based on interaction with customers and field team members.You Have7+ years of relevant job experience or hands-on field experience, installation, maintenance, troubleshooting and repair of electrical or lighting systems, wiring, and controls.Experience with Industrial Controls and Automation.Proficiency in computer use and ability to navigate different applications at the same time with multiple screens/ dual monitors.
Additional Information
Work Location Type : Remote Req Number 331126 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.
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