Systems Engineer - Infrastructure Operations
External
Electronic Arts · Vancouver, CanadaCA$114K–CA$156K/yrFull-timeOn-site2w ago
PythonExpressAWSAzureKubernetesiOS
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Responsibilities
- Support and monitor VMware, OpenShift, and related infrastructure platforms.
- Administer, maintain, and troubleshoot Windows Server and Linux environments.
- Perform data center activities including hardware installation, upgrades, inventory management, and lifecycle support.
- Support enterprise storage systems and infrastructure services.
- Monitor system health, performance, capacity, and availability.
- Respond to incidents, service requests, and operational issues.
- Execute patching, system updates, security remediation, backup, and recovery activities.
- Assist in troubleshooting infrastructure and application-related issues.
- Create and maintain technical documentation and operational procedures.
- Support automation efforts using PowerShell, Python, Ansible, or similar tools.
- Participate in infrastructure deployments, maintenance, testing, and project initiatives.
- Ensure compliance with security standards, operational procedures, and technical policies.
- Required Qualifications
- 3+ years of experience in systems administration, infrastructure operations, data center operations, or a related IT role.
- Strong VMware virtualization technologies experience. Familiarity with OpenShift preferred.
- Experience supporting Windows Server and Linux environments.
- Understanding of enterprise infrastructure concepts including compute, storage, networking, virtualization, and container platforms.
- Familiarity with PowerShell, Python, Ansible, or similar automation tools.
- Strong troubleshooting, documentation, communication, and teamwork skills.
- Customer-focused approach to supporting internal stakeholders.
Requirements
- Exposure to OpenShift and/or Kubernetes.
- Familiarity with enterprise storage solutions such as NetApp or Dell PowerStore.
- Experience with AWS and/or Azure.
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs).
- Experience working in a data center or enterprise IT environment.
- Familiarity with ITIL processes and ticketing systems.
- Relevant certifications such as VMware VCP, Red Hat, Microsoft, CompTIA Server+, or equivalent.
- Pay Transparency - North America
- COMPENSATION AND BENEFITS
- PAY RANGES
- British Columbia (depending on location e.g. Vancouver vs. Victoria) *$114,300 - $156,200 CAD
- Pay is just one part of the overall compensation at EA.
- In Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.
- About Electronic Arts
- 3+ years of experience in systems administration, infrastructure operations, data center operations, or a related IT role.
- Strong VMware virtualization technologies experience. Familiarity with OpenShift preferred.
- Experience supporting Windows Server and Linux environments.
- Understanding of enterprise infrastructure concepts including compute, storage, networking, virtualization, and container platforms.
- Familiarity with PowerShell, Python, Ansible, or similar automation tools.
- Strong troubleshooting, documentation, communication, and teamwork skills.
- Customer-focused approach to supporting internal stakeholders.
Benefits
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).British Columbia (depending on location e.g. Vancouver vs. Victoria) *$114,300 - $156,200 CADPay is just one part of the overall compensation at EA.In Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.
Additional Information
EA Information Technology (EAIT) powers the technology that connects our global workforce and supports every part of our business, from game development to marketing, publishing, security, and player experience. We create secure, scalable solutions that help teams collaborate and innovate in order to create better experiences for players worldwide. We are seeking a Systems Engineer (Temporary) to support the operation and maintenance of enterprise infrastructure services. In this role, you will work alongside senior engineers to manage virtualization, container platforms, Windows and Linux systems, storage solutions, and data center operations. This position provides hands-on experience in a large-scale enterprise environment while contributing to infrastructure reliability, security, and ongoing projects.
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