IT Business System Engineer - DevOps for EDI and Microservices /Ingénieur des systèmes d’affaires TI - DevOps pour l’EDI et les microservices

About the role

Actual annual compensation offered will be based on several variables including geographic location, work experience, education, and skills/ achievements, and will be mutually agreed upon at the time of offer. The average compensation for this role is $80,000-$100,000 CAD Job Purpose: Provide production support of EDI processes for TD SYNNEX Americas trading partners (customers, vendors, carriers, etc) including trouble shooting and communication with trading partners IT, internal biz user and IT colleagues. Analyze, design, and develop EDI maps and processes in conjunction with homegrown ERP applications and database. Technical project management of new EDI trading partners or enhancement of existing partners. Collaborate with Project Manager, Business System Engineer, and/or key users to prototype, refine, test and debug processes to meet business/customer needs. Relationship management and detailing of existing trading partners to strengthen relationship and maximize mutual value for TD SYNNEX and trading partner. This position also conducts story-driven and data-driven analysis of business challenges and design robust, automated solutions tailored to business requirements within a global-scale, homegrown ERP environment. This role involves gathering and translating business requirements into detailed technical solution designs, including concept, logical, and physical designs, while leveraging expertise in software development (Java, SQL, Python), database design, and software architecture (REST, event-driven, distributed systems). The position also supports implementation and testing through DevOps processes, utilizing monitoring, logging, troubleshooting, and debugging tools for effective production support.

Responsibilities

• Analysis, design and solutioning of EDI - understand the overall integration architecture and design EDI projects/interfaces for customer, vendor, carrier transactions based on requirements
• EDI Mapping and Production Support - assist in second level/escalation map enhancements/fixes, production issues in EDI translation and data content
• Develop comprehensive technical solution designs, encompassing conceptual, logical, and physical aspects. Utilize expertise in software development (Java, SQL, Python), database design, and software architecture (REST, event-driven, distributed systems), across associated areas.
• Lead communication with business and IT partners to identify system improvements and translate requirements into development tasks.
• Lead the development and implementation of complex software components and high-impact features across associated domains, ensuring code quality and system scalability.
• Proactively monitors system health, resolves issues independently utilizing monitoring, logging, troubleshooting, and debugging tools, and implements preventive measures.
• Knowledge, Skills and Experience:
• Knowledge and experience of API‑based integrations, microservices, cloud‑native architectures, and event‑driven systems .
• Exposure to AI‑enabled tools, with a strong willingness to adopt and responsibly leverage AI to improve operations, monitoring, testing, and delivery efficiency.
• Mandarin proficiency is a plus, particularly for collaboration with Asia‑based teams and partners.
• EDI mapping skills. A plus if familiar with IBM Sterling Commerce SI and Axway AS2
• Bachelor's degree in Computer Science, Information Technology, Mathematics, or a related major required.
• Able to quickly learn/adapt to new systems and technology.
• Able to adjust readily to change and adapt as needed.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to work independently with minimum supervision.
• Able to effectively multi-task.
• Proficiency in analyzing data and generating reports
• Ability to drive process enhancements and optimize service delivery.
• Ability to communicate complex information clearly and persuasively.
• Understand, communicate, and collaborate effectively with people across various identities. Able to create and conduct formal presentations.
• Able to communicate clearly and convey necessary information. Able to converse and write effectively in English.
• Working Conditions:
• Occasional non-standard work hours with colleagues in different time zones, or overtime as business requires.
• On-call availability required as necessary.
• Professional, office environment
• Objectif du poste
• Fournir du soutien à la production pour les processus EDI des partenaires commerciaux de TD SYNNEX Amériques (clients, fournisseurs, transporteurs, etc.), incluant le dépannage et la communication avec les

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