Itinerary Planning Specialist - Remote
External
Destinationknot · Boston, MAFull-timeRemoteToday
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About the role
We are seeking a detail-oriented Itinerary Planning Specialist - Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience. This is a remote opportunity ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.
Responsibilities
- Assist with planning and organizing customized itineraries based on client preferences
- Support the coordination of reservations, schedules, and travel-related details
- Communicate with clients to gather information and provide timely updates
- Maintain accurate records, confirmations, and itinerary documentation
- Collaborate with internal systems and tools to manage planning workflows
- Provide general support to ensure a seamless and well-organized experience for clients
Requirements
- Strong organizational and time-management skills
- Excellent written and verbal communication abilities
- Comfortable working independently in a remote setting
- Detail-oriented with the ability to manage multiple requests efficiently
- Basic computer proficiency and willingness to learn new platforms
- Previous experience in customer support, scheduling, or coordination is a plus, but not required
Benefits
Fully remote opportunity with flexible schedulingStructured onboarding and ongoing trainingAccess to planning tools, resources, and support systemsA collaborative and professional remote work environmentOpportunity to develop skills in itinerary planning and client supportWork Environment:This role is performed remotely using company-supported systems and communication tools. Training and guidance are provided to ensure confidence and consistency in the role.
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