Chief Technology Officer

Requirements

• Bachelor's degree required (Master's degree preferred)
• Minimum of 15+ years of progressive IT experience
• 10+ years in IT or business leadership roles
• 5-7+ years in senior leadership within a large, complex healthcare organization or vendor environment
• Education:
• Bachelors Degree (Required)
• Certifications:

Benefits

Additional Information

Baystate Health is seeking a visionary and collaborative Chief Technology Officer (CTO) to lead the strategic direction, development, and execution of enterprise technology across a complex, multi-site healthcare system. This is a high-impact leadership opportunity for a forward-thinking executive who can balance innovation with operational excellence in a mission-driven healthcare environment. RESPONSIBILITIES: Reporting to the SVP & Chief Information & Digital Officer (CIDO), the Chief Technology Officer is a key member of the senior digital leadership team and will play a pivotal role in advancing digital transformation. This leader will ensure that all technology platforms-including clinical systems, infrastructure, cybersecurity, and digital innovation-are aligned to improve patient outcomes, operational efficiency, and financial performance. Key Responsibilities- Strategic Technology Leadership Define and execute the enterprise technology vision aligned with organizational and digital strategy Partner with executive leadership (CIDO, CMIO, CNO, CFO, and others) to drive system-wide digital transformation Advise senior leadership and the Board on emerging technologies, risks, and opportunities Infrastructure & Platform Excellence Oversee IT infrastructure, cloud strategy, network architecture, and system reliability Ensure high availability and performance of enterprise systems, including the Oracle Health EHR Build scalable, resilient, and cost-effective technology environments Cybersecurity & Risk Management Lead enterprise cybersecurity strategy, including risk management and incident response Ensure compliance with healthcare regulations (HIPAA, HITECH, CMS) Implement strong data governance, privacy, and security frameworks Data, Analytics & AI Enablement Oversee enterprise data architecture, interoperability, and analytics capabilities Enable real-time data access to support clinical and operational decision-making Partner with data and AI leadership to advance innovation and AI-enabled capabilities Operational & Financial Leadership Establish departmental vision, goals, standards, and performance metrics Lead budgeting, capital planning, and cost optimization strategies Ensure ROI on major technology investments and initiatives Vendor & Stakeholder Management Manage strategic vendor partnerships, contracts, and performance Lead vendor risk management and issue resolution Build consensus across stakeholders through transparent and effective communication Team Leadership & Culture Build, mentor, and lead a high-performing, service-oriented technology organization Foster a culture of collaboration, innovation, and continuous improvement Support professional growth and development across the IT team SCHEDULE: Full-time LOCATION: 1 Monarch Place Springfield, MA

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