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Head of Control, Support & Quality

External
iberdrola logoIberdrola · Birkenhead, UK
Full-timeOn-site4d ago
ComplianceLeadershipPayrollSCADA
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Responsibilities

  • Step into a high-impact leadership role where you'll help shape the future of energy stability. As Head of Control Support and Quality, you'll:
  • Lead emergency planning and business continuity for the Control Room, ensuring SPM is ready to respond during high-risk network events and national power outages.
  • Develop and drive restoration strategies to reconnect over 2 million customers after a total GB shutdown.
  • Collaborate with government bodies, regulators, and industry leaders to represent SPM in national forums
  • Oversee quality assurance across the OCC team, ensuring accurate data and system integrity.
  • Guide Control, Support, and Quality teams in planning, performance
  • Manage real-time system interfaces to maintain compliance and operational readiness.
  • Coach and develop a skilled engineering team, fostering a culture of excellence and innovation.
  • Champion change to boost customer service and productivity across the network.
  • This is your opportunity to lead from the front, safeguard the grid, and energise the future of millions.

Requirements

  • We're seeking a dynamic leader with the vision and resilience to guide our Control Support and Quality teams through complex operational challenges. To thrive in this role, you'll bring:
  • Proven leadership experience, with the ability to inspire and drive performance.
  • Strong background in emergency management and crisis response.
  • Solid understanding of compliance frameworks and regulatory standards.
  • Broad operational insight across Distribution, Transmission, or and ideally Generation.
  • A commitment to delivering results without compromising safety, quality, or customer service.
  • In-depth knowledge of health, safety, and environmental legislation.
  • Expertise in network and business data systems, including SCADA network management.
  • If you're ready to lead with purpose and energise the future, we want to hear from you.

Benefits

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.36 days annual leaveHoliday Purchase - perfect your work/life balance with extra annual leaveShare SchemesPayroll Giving and Charity Matched FundingTechnology Vouchers - save more and spread the cost of your technology purchasesElectric Vehicle Schemes - to help you transition to green/clean drivingCycle to Work scheme and Public Transport Season Ticket LoansHealthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health AssessmentsLife Assurance (4x salary)Access to Savesmart financial wellbeing supportPlus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and moreWhy ScottishPowerInclusion, diversity, and a social purpose are at the heart of everything we do. We welcome applications from people of all backgrounds, identities, and experiences. We know that diverse teams make us strongerHealth insuranceDental insuranceVision insurancePerformance bonus

Additional Information

Head of Control Support and Quality Location: Prenton Salary up to £103,000 per year, with a strong benefits package including an 30% Annual Bonus (performance related), Private Healthcare (Family) - plus a month Car Allowance. Full Time / Permanent Due to the level of this position, successful candidates will be required to complete additional background checks, and any offer is subject to passing such checks. Help us create a better future, quicker As Head of Control Support and Quality, you'll be at the heart of the SPM network, orchestrating the systems that ensure electricity flows seamlessly from generation to homes and businesses. This pivotal leadership position safeguards the reliability, efficiency, and integrity of our energy delivery, driving performance across control support and quality functions. If you're passionate about operational excellence and system stability, this is your moment to energise the future.

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