Clerical Assistant IV

Responsibilities

• Liaise professionally with insurers, patients, support workers, and the clinical team.
• Collaborate with various stakeholders to ensure timely reception and submission of billing files.
• Review patient data accuracy, including chart reviews, prior to billing.
• Ensure optimal customer service by timely collecting, verifying, and correcting patient demographic data.
• Handle patient calls, emails, and messages received in Epic.
• Manage the mailing of patient statements.
• Perform administrative activities across all CBARR portfolios.
• Perform other duties related to the position as required.
• Completion of a Business Administration or Accounting diploma required OR equivalent relevant experience
• Minimum of 1 year working experience with preference in a healthcare environment
• Ability to discuss Financial coverage with patients and/or family members
• Excellent organizational and time management skills with the ability to manage competing priorities in a fast-paced time sensitive environment with minimal direction
• Excellent interpersonal skills
• Excellent verbal and written communications skills
• Demonstrated commitment to customer service and satisfaction
• Proficiency in Microsoft Office (Word and Excel)
• Epic system experience preferred
• Why join UHN?
• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
• Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
• All applications must be submitted before the posting close date.
• UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
• Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
• UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
• We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Benefits

Additional Information

Union: Non-Union New or Replacement: Replacement Number of Vacancies: 1 Site: Hydro Place - 700 University Avenue Department: Finance - Corporate Billing & Accounts Receivable Reports to: CBARR Supervisor Hours: 20 per week Salary: $25.56 to $38.34 per hour (To commensurate with experience and consistent with UHN compensation policy) Status: Permanent Part-Time Closing Date: June 24, 2026 Position Summary UHN Corporate Billing & Accounts Receivable & Registration (CBARR) is a high-volume, fast-paced department responsible for revenue through billing and collection. The Clerical Assistant IV plays a crucial role in supporting a wide range of activities, with a strong emphasis on customer service and administrative tasks.

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