Head Baker

Responsibilities

• Baking Operations Management:
• Oversee the daily baking operations, ensuring timely and efficient production of all baked goods.
• Prepare, bake, and present a variety of baked products according to the menu, recipes, and quality standards.
• Ensure consistency in product quality, presentation, and portion sizes across all batches.
• Menu and Recipe Development:
• Collaborate with management to create and develop new bakery items or seasonal offerings.
• Adjust recipes and ingredients to maintain high-quality products and address customer preferences or dietary needs.
• Ensure that all recipes are followed precisely, including ingredient measurements, techniques, and cooking times.
• Team Supervision & Training:
• Manage and lead the bakery team, including bakers, assistants, and other team members, ensuring effective communication and teamwork.
• Provide training, mentorship, and guidance to junior bakers, helping them develop their skills and ensure quality control.
• Conduct performance evaluations and maintain a positive, motivating work environment.
• Inventory and Supply Management:
• Monitor inventory levels of baking ingredients and supplies, ensuring they are always stocked and fresh.
• Place orders for baking supplies and ingredients in a timely manner, working within budget constraints.
• Ensure proper storage of all ingredients, adhering to food safety guidelines and minimizing waste.
• Quality Control:
• Oversee the quality of all baked goods, ensuring they meet the bakery's standards for taste, texture, appearance, and freshness.
• Implement quality control procedures to maintain consistency and excellence in all products.
• Regularly inspect finished products and make adjustments as needed to meet high-quality standards.
• Health & Safety Compliance:
• Ensure all baking activities comply with local health and safety regulations, including proper handling, storage, and sanitation of ingredients and baked goods.
• Maintain a clean, organized, and safe work environment, ensuring kitchen and equipment are regularly cleaned and maintained.
• Enforce hygiene and safety standards within the bakery, providing training to staff on food safety and proper handling techniques.
• Customer Relations (if applicable):
• Interact with customers to gather feedback on products and address any concerns or suggestions.
• Adapt the product offerings based on customer demand, feedback, and seasonal trends.
• Administrative Duties:
• Track and manage costs for ingredients and supplies, ensuring production is cost-effective while maintaining product quality.
• Assist in creating schedules for the bakery team to ensure proper coverage and efficient production.
• Prepare and submit reports to management regarding inventory, production, and staffing.
• Additional Responsibilities:
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.
• Abilities/Key Competencies/Skills
• Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience.
• Leading Myself
• Positive Orientation
• Operational Decision Making
• Self-Development & Management
• Leading Others
• Developing an Empowered Team
• Leading an Engaged and Diverse Team
• Communication
• Leading the Business
• Advocating Guest Passion
• Business Planning and Analysis
• Business Improvement and Change
• Experience/Certificates/Education
• Experience: Experience: Minimum of 5 - 7 years of bakery experience in a senior culinary role, with at least 3 years in a management position preferably in a high-end restaurant or a luxury hospitality environment.
• Education: Culinary degree or equivalent professional training from a reputable culinary school preferred.
• Skills & Attributes:
• o Extensive knowledge of baking techniques, ingredients, and production processes.
• o Strong leadership, organizational, and communication skills.
• o Ability to work efficiently under pressure and maintain high-quality standards in a fast-paced environment.
• o Excellent attention to detail and a passion for baking and pastry arts.
• Language:
• o Excellent reading, writing and oral proficiency in English language.
• o Ability to speak other languages and basic understanding of local languages will be an advantage.
• What awaits you...
• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.

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