Staff Software Engineer, Customer Experience

About the role

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

• Formulate and implement a technical vision and roadmap that provides direction across the entire company
• Establish the technologies and best practices needed to achieve operational excellence in system reliability while enabling rapid experimentation and data-informed decisions
• Enable step-function improvements in developer experience and velocity through technology
• Coach engineers to bring out their best and actively drive the hiring of top talent
• Empower a collaborative environment where the best product and technical ideas are nurtured and come to life
• Create competitive advantages for our customers through their use of our global platform

Requirements

• 10+ years of experience building customer centric applications and products
• Demonstrate experience initiating and driving technical direction
• Design and deliver large-scale distributed systems and software products in high volume consumer facing applications
• Utilize extremely strong fundamental computer science skills and expert level knowledge of Scala, Java, or a related language
• Apply strong experience with data-intensive architectures
• Display a deep understanding of tradeoffs involved in release engineering and other processes
• Communicate complex information clearly and concisely to a variety of audiences through excellent written and verbal skills
• Collaborate successfully across functions while building customer solutions in B2C and B2B settings
• Work proficiently with our tech stack, including TypeScript, React, Scala, Java, MySQL, PostgreSQL, Snowflake, AWS, Git, GitHub, Copilot, Claude Code, and Datadog
• While not required, these are a plus
• Advanced degree in a technical field such as computer science
• Bring previous experience working inside innovative, high-growth environments
• Succeed in engineering situations characterized by high levels of ambiguity
• Lead the development of industry altering infrastructure
• Leverage AI technology to streamline engineering activities
• Our Stack:
• Languages + Frameworks: TypeScript, React, Scala (principally), Java (limited)
• Datastores: MySQL, PostgreSQL, Snowflake
• Cloud: AWS
• Version control: Git & GitHub
• AI Tooling: Copilot on GitHub and Claude Code
• Observability: Datadog
• Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your can

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