Partner Operations Lead

Benefits

Additional Information

Looking for a job that fits your life, anywhere in the world? At Safeguard Global, we're not your average company. Sure, we enable global expansion without the risk for over 1,500+ customers in nearly 190 countries, but what really makes us special is giving our G uardians the freedom to work in a way that suits your style, no matter the time zone in 50+ countries Safeguard Global's partnerships program is growing fast, we're hiring a Partner Operations Lead to support our continued growth by defining and building the partner operating model - not just supporting or optimizing existing systems. This is a builder role, not a support or reporting-only role. If you thrive on turning operational ambiguity into clean, scalable, and well-documented systems and can operate with ownership-level accountability this role is for you. How you will make a difference: 1. Build the Data Foundation Own the end-to-end partner data model in Crossbeam and Salesforce , defining lifecycle stages from partner outreach through lead, opportunity, and closed won. Design how partner referrals, co-sell opportunities, outbound partner leads, and partner-sourced pipeline are captured and attributed. Own the design and configuration of partner-related Salesforce objects, fields, automation, and validation rules, in close partnership with Sales Ops, ensuring alignment with broader system architecture and clean, scalable partner data. Audit existing partner data across systems, identify gaps, and establish durable data standards from the ground up. 2. Create a Single Source of Truth Build and maintain a centralized, trusted view of partner activity across systems (Salesforce, Crossbeam, PRM, Airtable, and other relevant partner tools), determining the right architecture as the partner motion evolves. Standardize key partner fields including activity, ownership, stage, SLAs, and follow-up expectations. Own partner data and co-sell tooling strategy (including Crossbeam), ensuring tools are configured and optimized to support scalable partner workflows. Own PRM strategy, selection, implementation, and ongoing optimization, ensuring alignment with the evolving partner operating model and seamless integration with Salesforce. Define how partners submit leads, register deals, and engage in co-sell workflows. 3. Design Automation & AI Workflows Design and build automation and AI-driven workflows that reduce manual effort, improve prioritization and ensure consistent foll0w-through across partner processes. Ensure partner leads and opportunities are routed, tracked, and followed up on consistently. Connect AI and enablement tools (e.g., Nooks) to structured partner data to improve prioritization and visibility. Design workflows that scale with the partnerships strategy-not one-off fixes. 4. Drive Actionable Reporting Define and own the metrics that matter for partner performance and growth. Build and maintain Salesforce Partner reports and executive dashboards. Deliver weekly, monthly, and quarterly reporting that drives prioritization, investment decisions, and partner strategy. Support commission reporting and payment workflows to ensure accurate and timely partner payouts. What will give you an advantage: 5+ years of experience in Partner Ops, RevOps, or Sales Ops in a systems-owning role. Proven ability to build operational systems from scratch, not just maintain or report on them. Experience owning and scaling partner ecosystem, co-sell, and PRM tooling (Crossbeam, PartnerStack, Impartner, Allbound, or similar platforms) Comfortable leveraging AI tools (ChatGPT, Claude, Nooks) to improve workflows, automation, and operational efficiency Strong hands-on Salesforce experience and other automation tools (i.e. Zapier, Airtable), including data modeling, automation, reporting, and dashboards. Strong systems thinking with the ability to simplify complexity and design for scale. Comfort operating with ambiguity and making ownership-level decisions without step-by-step direction. Our Global Benefits Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule , all while maintaining a high standard of work. Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family Make a difference: Get 2 paid charitable days off to contribute to causes you believe in Corporate bonus/SIP: Guardians are eligible for our annual bonus scheme or sales incentive plan. International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise. Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, w

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at safeguardglobal? Share your experience