Release Manager, Engineering

Responsibilities

• Release Management & Automation
• Intelligent Quality Gates: Define and enforce release criteria through dynamic, automated quality gates that ensure reliability, security, and performance, rather than static checklists.
• Predictive Incident Management: Manage hotfixes and patch releases using AI-driven root cause analysis and automated triage, mobilizing teams quickly with full context.
• Automated Stakeholder Communication: Engineer workflows that automatically synthesize release notes, update status dashboards, and generate clear go-live communications for internal and external stakeholders.
• Technical Program Management & AI-Native Execution
• Builder of Bridges (and Bots): Foster cross-functional alignment not only through meetings, but by deploying self-serve internal tooling, automated workflows, and ChatOps integrations that keep distributed teams synchronized effortlessly.

Requirements

• Bachelor's or graduate degree in Computer Science, Engineering, or a related technical field.
• 7+ years of combined experience in release management and technical program management within a software or enterprise AI environment.
• Deep familiarity with modern software release processes, including CI/CD pipelines, GitOps workflows, branching strategies, and deployment automation.
• Proven track record of managing complex, multi-stakeholder programs from inception through delivery in a fast-paced, high-growth environment.
• Strong understanding of AI/ML infrastructure, cloud-native architectures, and enterprise SaaS delivery models.
• Exceptional ability to distill technical complexity into clear executive-level communications, status reports, and risk summaries.
• Proficiency with project and program management tools (e.g., Jira, Confluence) and methodologies (Agile, SAFe, Scrum, Kanban).
• Outstanding organizational skills with the ability to manage competing priorities and drive multiple concurrent workstreams to on-time completion.
• Experience with enterprise AI/ML platforms or large-scale data infrastructure products.
• Familiarity with release tooling such as Jenkins, GitHub Actions, or similar CI/CD platforms.
• PMP, PgMP, or SAFe certification.
• Experience operating in a publicly traded, high-scrutiny software company serving enterprise customers.
• Candidates mu

Benefits

Additional Information

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI We are seeking an AI-First Release Manager to rethink how engineering delivers software at scale. This is not a traditional, spreadsheet-heavy coordination role. You will sit at the intersection of release engineering and technical program management, operating as both a builder and a strategist. You will not simply manage the release lifecycle; you will automate it. We want someone who leverages modern AI developer tools to rapidly prototype, code, and deploy custom tooling that eliminates manual overhead. If you are passionate about using generative AI to solve complex coordination bottlenecks, automate risk assessment, and drive engineering velocity, this role is your sandbox.

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