Business Analyst (Automation / AI)

Responsibilities

• Work with teams to understand current processes and identify opportunities for automation and AI improvements
• Help define and evaluate use cases for automation and AI, ensuring they align with business goals
• Translate business needs into clear and simple requirements, including workflows and data needs
• Create and maintain documentation such as process maps, use cases, and data flows
• Collaborate with product and engineering teams to support design, testing, and rollout of solutions
• Support tracking of automation initiatives and follow established governance and best practices
• Bachelor's degree or equivalent practical experience
• 2-4 years of experience in a Business Analyst or similar role
• Exposure to automation, workflow improvement, or AI-related projects
• Experience with technical concepts such as APIs, data structures, and system integrations
• Familiarity with AI or automation tools (such as conversational AI, intelligent agents, or low-code platforms)
• Strong communication, problem-solving, and collaboration skills, with experience working with Agile teams
• Benefits/Perks:
• Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
• This is a fully remote job opportunity. #LI-Remote

Benefits

Additional Information

We are looking for an Automation / AI Business Analyst who enjoys solving problems and working with both business and technical teams. You will help identify opportunities to improve processes using automation and AI solutions. You will partner with Product, Operations, and Technology teams to understand needs, document requirements, and support the delivery of practical, easy-to-use solutions. This is a great opportunity for someone with strong analytical skills, curiosity about AI, and a collaborative mindset who wants to make a meaningful impact. You will report to the Director Service Management.

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Company Intel

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