Demo Engineer

About the role

We're looking for a Demo Engineer who is fully AI-native in how they build and with expertise in the Shopify ecosystem. This isn't a traditional engineering role. You're not maintaining production systems or building features for end-users. This is a 0→1 builder role: you'll start with an ambiguous presales need, prototype an agentic workflow or demo quickly, test it with the field, and evolve it into a repeatable demo asset or internal product. Our work helps the Go-To-Market team clearly articulate the value of Bloomreach's platform to prospects and partners. You're building the machinery that lets a world-class presales team show rather than tell; configuring environments, creating agentic workflows, and shipping self-serve tooling that lets solution consultants spin up, customize, and run tailored demos of Bloomreach's full platform without coming back to you every time. You'll work closely with your team lead (based in the US), so strong async collaboration and ability to connect across time zones with EU and US teams are part of the job.

Responsibilities

• Build AI-powered demo experiences - Design and build demo environments that showcase Bloomreach's full platform; as an integrated, intelligent commerce solution. Shopify-first, but always thinking about the holistic story.
• Enable SC self-service - Build tools and frameworks that let solution consultants create, configure, and personalize demo environments on their own. The goal is a team of SCs who can tailor a demo to a specific prospect's tech stack and use case, without engineering intervention for every request.
• Ship agentic and AI workflows - Implement and maintain AI-driven demo flows: LLM integrations, agent orchestration, vector search, and real-time personalization layers that bring Loomi and Bloomreach AI to life in demo contexts.
• Train and enable the field - When you ship something new, you make sure the presales team knows how to use it. You document, demo the demo, and build internal confidence.
• Keep the lights on - Demo reliability is non-negotiable. You troubleshoot fast, maintain performance in customer-facing environments, and treat a broken demo in front of a prospect with urgency and with the ability to switch gears.
• Tech Stack
• Primary: TypeScript / JavaScript, Python Frontend: React, Next.js Backend: Node.js AI tooling: Claude Code, Cursor, or equivalent; LLM and agent APIs (OpenAI, Anthropic, etc.)
• Shopify: Hydrogen (Remix-based), Liquid, Storefront API, Admin API
• Version control: Git
• Other Skills
• Creative problem solving - able to translate ambiguous pre‑sales needs into clear technical assets without detailed instructions.
• Fast learning - comfortable picking up new AI tools, frameworks, and product capabilities quickly.
• Collaboration with pre‑sales - effective communicator who works well with solution consultants and cross‑functional teams.
• Global mindset - able to collaborate across time zones when needed.
• Strong Advantage
• Experience with composable commerce and headless architecture patterns
• Familiarity with AI/LLM APIs (OpenAI, Anthropic, etc.) and agent orchestration frameworks
• UX intuition - you know what a demo needs to feel like to land with a VP of Digital at a major retailer
• Experience in a pres

Additional Information

Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine - Loomi AI - so that personalization isn't only autonomous...it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're a small, high-impact engineering team embedded inside the Go-To-Market organisation. Our job is to make Bloomreach impossible to ignore in a sales cycle, by building AI-powered demo environments, solution accelerators, and self-serve tools that let our presales team across the globe tell a compelling, tailored story to every prospect. We move fast. We experiment constantly. We build things that look polished on the outside and are clever on the inside. And we have outsized influence on deals, what we build ends up in front of some of the world's largest retailers and brands.

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