Service Team Manager - Cooling
External
Schneider Electric · Oslo, NorwayFull-timeOn-site2mo ago30+ days old, may be filled
ComplianceDocumentationLeadershipSAFeSCADA
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Responsibilities
- Own delivery & planning: Build the plan, schedule resources, manage backlog/utilization, and deliver services on time, on budget, and to SLA.
- Lead & grow the teams: Hire, coach, and develop two country teams; establish clear goals, routines, and ways of working.
- Customer success & growth: Elevate satisfaction, identify opportunities, and partner with Sales to scope upgrades, retrofits, and services.
- Cooling focus: Coordinate solutions for air & liquid cooling ; collaborate with specialists; ensure commissioning quality and robust RCA/problem‑solving.
- Lifecycle & quality: Embed best practices in preventive/condition‑based maintenance, documentation, and continuous improvement.
- Digital & data: Promote connected/digital services (BMS/SCADA integration, alarms, trends) to improve uptime and efficiency.
- Safety & cybersecurity: Champion a Safety‑First culture and comply with customer cyber requirements and local regulations.
- Partners & vendors: Manage subcontractors/OEMs; secure standards, costs, and delivery excellence across both countries.
- What will help you succeed
- Proven track record leading service operations/teams with strong planning, structure, and execution in field environments.
- Background in services (e.g., HVAC/cooling, building services, industrial maintenance, or similar).
- Technical understanding of cooling (air/liquid, chillers, DX/VRF, CRAC/CRAH, BMS/SCADA)
- Clear communication in English & a Nordic language.
- B driver's license and Nordic travel required.
- Nice to have: Data center exposure; commissioning & SLAs; knowledge of F‑gas/cooling regulations.
Benefits
Leadership role with opportunity to shape and develop a high-performing technical teamContinuous learning and development in advanced technical systems and equipmentDirect impact on customer success and business growth through service excellenceDynamic work environment with diverse technical challengesCareer advancement opportunities in technical service managementWhy Schneider ElectricProfessional Growth: Learning, certifications, mentorship, and real career paths.Innovative Environment: Work at the intersection of electrification, automation, and digital services.Work‑Life Balance: Flexible arrangements and well‑being support.Global Impact: Help customers run safe, efficient, and sustainable operations.Inclusive Community: We value diversity and ensure everyone can contribute at their best.Inspired? Apply today.We will review applications on a rolling basis and fill the position as soon as we find the right candidate. Our recruitment process uses competency‑based interviews .Schneider Electric is an Equal Opportunity Employer. We provide equal employment and advancement opportunities to all qualified individuals and are committed to an inclusive, ethical, and safe workplace.Looking to make an IMPACT with your career?IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric - apply today!40 billion global revenue+9% organic growth150 000+ employees in 100+ countriesYou must submit an online application to be considered for any position with us. This position will be posted until filled.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrate
Additional Information
As a Service Team Manager - Cooling , you will build and lead high‑performing field service teams across Norway and Sweden . You will ensure safe, on‑time, high‑quality delivery for our customers, drive customer satisfaction and growth, and bring structure and planning excellence to a visible, scaling function within our business.
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