Rural Health Program Assistant

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Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Administrative Assistant II Job Summary: The Wisconsin Office of Rural Health (WORH) is hiring two Administrative Assistants (Program Assistants) to meet state and federal program needs. Work hours will generally be Monday through Friday between 8:00am and 4:30pm Central Time. The exact work schedule is flexible and will be determined at the time of hire. These positions may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. Must provide a valid driver's license. Employees may use their own transportation or receive approval for University Car Fleet usage. Employment is conditional pending the results of a Pre-hire Driver Authorization Check. See https://businessservices.wisc.edu/managing-risk/driver-authorization-and-insurance/driver-authorization/#become-authorizeddriver (click on "Become an authorized driver;" then click on "Required criteria"). WORH has a strong working relationship with national, state, and local colleagues and a history of national leadership and innovation from our programs. These positions will provide critical support for the Outreach Program Managers to maintain these relationships and meet the training, consultation, and programming needs of our partners. Success in these roles require: Organization, time management, and prioritization skills to coordinate multiple projects simultaneously. Ability to independently problem-solve logistical challenges when coordinating travel, meetings, and events. Strong attention to detail to maintain documentation standards and ensure data integrity, particularly in cases of high volume and repetition. Proficiency in using digital productivity tools (e.g. Microsoft Office, Google Workspace, CRM) to document and track project data and progress, including contact databases. Ability to respond to inquiries promptly, professionally, and accurately as a first point of contact for statewide health programs through written and verbal communication methods. Openness to training and feedback for process improvements. Candidates who additionally demonstrate the following will be given first consideration: Ability to gather and synthesize program information to produce accurate, audience-appropriate materials for rural health partners in Wisconsin. Knowledge of state/federal government health agencies and/or hospital/provider associations to direct communications and reports to program partners. Knowledge of basic performance improvement principals to successfully track and interpret performance metrics. Ability to quickly adjust administrative processes to meet evolving grant/program requirements; and effectively document changes to preserve institutional knowledge. Key Job Responsibilities: Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums Tracks and gathers program performance and activity progress to ensure objectives, benchmarks, and deadlines are met Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures Department: School of Medicine and Public Health, Department of Administration, Wisconsin Office of Rural Health The Wisconsin Office of Rural Health (WORH) works to improve the access to, and quality of, rural healthcare in Wisconsin. We receive federal and state funding through grants and state budget line-items, as well as generating income through fee-for-service programs.

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