[Shift Work] Bank Operations Officer (Up to $4,500) #BTS

Responsibilities

• Manage and review fraud alerts
• Support the Cards Authorisation function
• Provide 24/7 fraud monitoring support
• Perform preliminary investigations into suspected fraud or scam cases
• Analyze data from confirmed fraud cases
• Handling of lost reporting calls, Scam/Fraud reporting calls and merchant calls
• Monitor, analyze, and investigate fraud alerts
• Conduct transaction verification and customer confirmation calls
• Handle customer-reported cases of unauthorized or suspicious transactions
• Respond promptly to urgent requests from business units
• Assist with ad-hoc duties as assigned

Requirements

• Minimum 1 year of experience in the Banking & Finance industry
• Interested applicants please email your resume to meganng@recruitexpress.com.sg
• Megan Ng Su Ting (CEI: R23115059)
• Recruit Express Pte Ltd
• EA Licence No: 99C4599
• *** We regret that only shortlisted candidates will be contacted.

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