Intake Specialist/Office Administrator - Law Firm

Requirements

• Education: High School Diploma or GED equivalent required.
• Minimum of 1-2 years of experience in a phone-based, customer-facing role (e.g., retail, hospitality, call center, front desk, or medical scheduling). Prior legal experience is a plus, but not required.
• Exceptional verbal communication skills with the ability to listen actively, remain calm under pressure, and speak tactfully with emotional or stressed individuals.
• Must possess a valid Texas Driver's License, a reliable personal vehicle, and clean driving record to execute daily out-of-office errands.
• Ability to lift up to 25 lbs and comfortably handle light physical labor around the office.
• Proficiency with basic office technology (Microsoft Office, email, multi-line phone systems) and an ability to quickly learn case management software.

Additional Information

Position Overview We are seeking a reliable, and proactive Legal Assistant / Office Administrator to join our team. This hybrid role is the frontline of our firm, managing the critical phases of the client lifecycle. Beyond core administrative duties, this position serves as the operational "glue" of our office. The ideal candidate possesses a strong customer-service background, thrives in a fast-paced environment, and is entirely comfortable wearing multiple hats - from comforting clients during stressful life events to handling essential daily errands and office maintenance.

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Company Intel

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