Salesforce Platform Owner

Requirements

• Experience with Salesforce Revenue Cloud Advanced or CPQ solutions
• Experience supporting B2B or manufacturing sales environments
• Experience working with offshore or third-party delivery teams
• Strong analytical and problem-solving capabilities
• Executive presence and ability to influence at all levels of the organizat

Benefits

Additional Information

We're Watts. Together, we're reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead. Scope of Position This strategic, highly collaborative individual, as part of the Information Technology team, is responsible for the end-to-end ownership, vision, and delivery of Watts' Salesforce platform. This role drives alignment between business needs, customer experience, and technology strategy while ensuring the platform delivers scalable, high-quality solutions that enable sales and commercial success. This position reports to the VP, Customer and Commercial Platforms. This role can be remote and based in the East Coast US region, with travel as required. Primary Job Duties and Responsibilities Own and execute the Salesforce platform roadmap aligned to business, customer, and IT strategy Serve as the primary product owner for Salesforce, managing backlog, prioritization, and feature delivery Define, maintain, and communicate platform vision, roadmap, and release plans Lead Agile product management processes, including sprint planning, backlog grooming, and stakeholder alignment Partner with business stakeholders to understand needs, define requirements, and deliver scalable solutions Act as the primary liaison between business teams and technical delivery teams Advocate for business needs while ensuring adherence to platform architecture and governance standards Deliver projects on time, within budget, and in alignment with defined scope and quality standards Identify risks, manage scope changes, and proactively communicate project status and challenges Define user stories, acceptance criteria, and ensure successful validation of delivered solutions Plan release capacity and prioritize features to maximize business value Align product initiatives with enterprise architecture and overall technology strategy Monitor platform performance and service levels, identifying opportunities for continuous improvement Build strong relationships across cross-functional teams, including IT, sales, and customer experience Act as a trusted advisor to stakeholders on Salesforce capabilities and opportunities Evaluate new Salesforce products and features to drive innovation and value creation Support business case development and investment prioritization Maintain current knowledge of Salesforce capabilities, trends, and best practices Contribute to overall team success through collaboration and execution of additional responsibilities as needed Assume responsibility for other projects and duties as assigned by the VP, Customer and Commercial Platforms or Company management. Responsibility directly tied to Watts values of Integrity, Accountability, Continuous Improvement, and Transparency. Travel Requirements: Approximately 25% Required Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience) 7+ years of experience with Salesforce platform solutions, including Sales Cloud and Service Cloud Strong understanding of Salesforce data models, standard functionality, and platform capabilities Experience operating as a product owner or in a similar platform ownership role Proven experience delivering complex technology solutions using Agile or SAFe methodologies Experience managing multiple projects and priorities in a fast-paced, matrixed environment Strong stakeholder management and cross-functional collaboration skills Excellent written, verbal, and interpersonal communication skills Experience working across geographically dispersed and virtual teams Ability to translate business needs into technical requirements and actionable deliverables Understanding of systems development lifecycle and project delivery frameworks Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable Must successfully establish employment eligibility and satisfactorily complete background checks and any required pre-employment testing as a condition of employment

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