Domiciliary Care Coordinator
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Verity Healthcare Limited is a domiciliary care company operating with trained care workers who attend to the needs of our service users in their own homes. We work with Local Authorities, NHS, CCGS, private hospitals, and private clients. We provide a wide range of care services, to help our clients maintain their independence in their homes. Applicants must have held a care coordinator position in a domiciliary care company/agency for at least one year. This job requires the successful candidate to be able to start the actual work from day one and hit the ground running. The successful candidate will show a high level of commitment and flexibility and be able to work autonomously but also work well within a team. Care Coordinator's duties: Accepting care packages, assigning care workers to service users appropriately, and producing care workers' rotas Ensuring that the service user's care plan and care worker files are complete Using electronic monitoring software to monitor care workers' attendance and visit timeliness Arranging care reviews and risk assessments for service users with the field coordinator Conducting telephone monitoring and service user visits and ensuring service quality Liaising with clients, local authorities, and other stakeholders, support the HR team in recruiting care workers Managing care workers and conducting care worker supervision Representing the company during meetings with officials and service commissioners Attending training events and ensuring that skills and knowledge of industry best practices are kept up-to-date Ensuring that our service complies with CQC requirements and that the highest standards of care are maintained at all times. The role of care coordinator is a key role in the company that will require the post holder to ensure the smooth running of visits to our clients. For the care coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at the interview: Essential Attributes Self-motivated and proactive and extremely responsible An excellent communicator Strong problem-solving skills and ability to think outside the box Impeccable attention to detail Strong interpersonal and customer service skills A keen team player Reliable and trustworthy with high integrity Care Coordinator's Essential Skills and Experience: At least one year's experience as the care coordinator of a domiciliary care company/agency Obtained Level 2 Diploma for Health and Social Care (QCF) Care Coordinator's Desirable Skills and Experience: Familiarity with Care Planner or other relevant software Previous experience as a care worker Full UK driving licence
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