Global Food Manager

Responsibilities

• Global strategy and operating model
• Define and implement a global food and hospitality strategy aligned with JetBrains' culture and employee needs, with full ownership of the global operating model.
• Assess and develop existing local food service structures, approaches, and schemes, integrating them into a cohesive global model.
• Establish tiered service models based on office size and function (e.g. hub, regional, satellite).
• Build and maintain a global playbook for launching and scaling food services across locations.
• Balance global consistency with local market adaptation.
• Workplace hospitality experience
• Design food spaces as social and collaboration hubs, not just cafeterias.
• Integrate coffee and tea culture, grab-and-go solutions, and informal meeting spaces.
• Partner with global workplace and architecture teams on layout, flow, and capacity optimization.
• Own and support the end-to-end planning and development of food services in new offices, expansions, and renovations.
• Vendor ecosystem and partnerships
• Manage a global vendor ecosystem.
• Define global selection frameworks focused on culinary quality, cost efficiency, sustainability, and scalability.
• Lead major tenders in collaboration with the Procurement and Legal teams.
• Establish and manage long-term strategic partnerships with key vendors.
• Operations and performance management
• Oversee global food service performance across all locations.
• Define and implement standardized operating metrics, reporting, and performance tracking.
• Ensure compliance with food safety, hygiene, and local regulatory requirements.
• Support local teams while enforcing global standards and accountability.
• Culinary strategy and innovation
• Define global menu frameworks emphasizing balanced nutrition, cultural diversity, and quality.
• Introduce modern food concepts such as plant-forward options, flexible pricing models, and digital ordering systems.
• Drive continuous innovation together with local teams and suppliers.
• Health, well-being, and sustainability
• Position food as a key component of employee health and well-being.
• Define and track measurable targets for healthy eating, food waste reduction, and sustainable sourcing.
• Partner with ESG teams to align with company-wide sustainability commitments.
• Financial ownership
• Manage the global food budget and take full responsibility for P&L.
• Define and control cost per employee, subsidy levels, and vendor pricing structures.
• Continuously optimize the balance between quality, cost, and employee satisfaction.
• Data and analytics
• Build and own a data-driven approach to food services.
• Track consumption patterns, satisfaction, and waste metrics.
• Use insights to optimize menus, pricing, and vendor performance.
• Cross-team collaboration and stakeholder engagement
• Partner with the Global Workplace, HR, Finance, ESG, Facilities, and Office Management teams.
• Integrate food services into broader employee experience and benefits programs.
• Build strong relationships with internal stakeholders and external partners.
• Employer brand and culture
• Position food as an integral part of the JetBrains employee experience.
• Support office tours, hiring events, and internal initiatives through high-quality food programs.
• We'd be glad to have you on our team if you:
• Have extensive experience leading multi-location food services, hospitality, and workplace experience programs within corporate environments.
• Have experience managing international operations at scale.
• Demonstrate a strong ownership mindset with proven P&L responsibility.
• Have a deep understanding of food operations, workplace experience, and vendor ecosystems.
• Are comfortable operating both strategically (global design) and operationally (execution).
• Have strong knowledge of food safety regulations, quality standards, and compliance requirements.
• Possess excellent stakeholder management and communication skills.
• Care deeply about culinary quality, sustainability, and innovation.
• Are fluent in English.
• Are willing to travel internationally when requ

Benefits

Additional Information

JetBrains is a global software development company. Since 2000, we've built developer tools used by more than 15 million people worldwide, and 88 Fortune Global 100 companies are our customers. We're looking for a Global Food Manager to lead and develop JetBrains' global food and hospitality ecosystem as a strategic pillar of the employee experience. In this role, you will take end-to-end ownership of the global food function across all JetBrains locations, including strategy, design, launch, operations, and continuous optimization - with direct accountability for budget, vendor ecosystem, quality, and performance metrics. You will design and operate a scalable, data-driven, and culturally consistent global food program, integrating cafeterias, coffee points, and social spaces into a cohesive workplace hospitality experience that enhances employee well-being, productivity, and engagement.

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