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Server

External
onni logoOnni · Chicago
Part-timeOn-site1w ago
ComplianceMovePhoenix
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About the role

The Emily Hotel The Emily Hotel is a boutique hotel inspired by art and woven in nature. The name, a nod to renowned artist Emily Carr who inspired belief that art can change the way we look at the world. We are upscale, but approachable. Carefully curated yet laid back. Urban but rooted in nature. We hold purposeful values, strive to make sustainability a priority, and share an uncompromising vision to deliver a fresh experience. The core of The Emily's offering is exceptional delivery of well-designed lifestyle spaces. Here people hang out, meet like minded people, and feel inspired. Salary Range: $14.58 / Hourly Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. AI Use: This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. How To Apply: Please apply through th

Benefits

Competitive pay & a Comprehensive Benefit PackageOther benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program.Annual Education AllowanceGenerous Referral ProgramFun & collaborative company culture with lots of team building eventsFriends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily HotelWhat Will You Do?Provide efficient, friendly guest service including but not limited to following all steps of service and bussing the table and running food/drinks to ensure a positive guest experienceAccurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and proceduresAvailable to work a variety of hours, days and shifts, including weekendsSafely and effectively transport food or beverages to a table of three in a single tripSafely and effectively use and operate all necessary tools and equipmentAbility to effectively communicate in order to perform and follow job requirements in written and spoken directionAbility to multitask calmly and effectively in a busy, stressful environmentWork in a confined, crowded space of variable noise and temperature levelsAble to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 poundsAbility to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfacesHandle payment for guest purchases in compliance with The Emily Hotel, Payment Card Industry and cash handling procedures.Maintain positive guest relations at all times.Maintain current and accurate knowledge of the outlet menu.Key Responsibilities & DutiesEnsure the overall guest experience exceeds expectations and anticipate guests' needsGreet guests with a warm, sincere smileUse tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesyUnderstand and respond knowledgeably to questions about the restaurant and menuUse sales techniques to present and encourage current promotions to guestsFollow all steps of serviceUnderstand and follow the food allergy procedure and special orders/restrictionsProficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminalsComply with all safety and sanitation guidelines and proceduresSuccessfully complete alcohol awareness trainingFollow all rules, policies, procedures and conditions of employment, including those outlined in the Employee HandbookGet along well with others and be a team playerOther duties will be assigned as neededWhat You Bring?Minimum 2 years experience in a fast paced bar and/or restaurant preferred.High School Diploma or GEDHealth insuranceVision insuranceFlexible schedule

Additional Information

Job Description: The Server is responsible for exceeding guests' expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.


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