Supervisory Human Resources Specialist

About the role

Join the U.S. Office of Personnel Management (OPM) Shared Service Center! We're looking for talented professionals to help deliver solutions that support federal agencies nationwide. As a Supervisory HR Specialist (Account Manager) at the GS-0201-14, you will be part of OPM's Federal Talent Management Center. If selected, you will manage customer accounts, deliver reimbursable services, advise agencies on service needs, and oversee agreements and strategies for services and records management. For the GS14: You must have at least one year (52 weeks, full-time) of specialized experience equivalent to the GS-13 level in the Federal service (or comparable level of experience from outside the Federal service) performing ALL of the following duties: Coordinating human resources service-delivery activities by tracking priorities, monitoring progress, addressing customer needs, or ensuring completion of service commitments; Managing customer relationships for human resources services by gathering requirements, coordinating implementation activities, or following up on operational issues; Advising customers, program officials, or stakeholders on human resources business processes, service options, implementation approaches, or process improvements; Overseeing the development of service agreements, statements of work, project proposals, implementation plans, or customer communications to ensure they define services, deliverables, timelines, costs, or performance measures; and Coordinating with program, technical, financial, or customer stakeholders to address service-delivery concerns, recommend process improvements, or improve customer support. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-13 level is required to meet the time-in-grade requirements for the GS 14 level. You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Office of Personnel Management? Share your experience