Policy Manager
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Responsibilities
- Support, coach and develop a high performing team, enabling colleagues to thrive and meet shared objectives
- Coordinate multiple workstreams with a flexible, organised approach, supporting timely delivery while adapting to evolving priorities
- Build trusted relationships and collaborate with a diverse range of internal and external stakeholders to shape complex strategy and policy
- Communicate clearly and effectively with decision-makers, guiding discussions and navigating challenges on policy direction and delivery
- Act as an approachable and credible representative of the department externally
- Contribute to the leadership of the Resolution Strategy, Operations and CASS Department, supporting delivery of its overall strategy and priorities
- Skills required
- Minimum:
- Prior experience of leading and developing teams, with experience of supporting performance and building a positive, inclusive culture
- Prior experience in developing financial services policy or strategy, including managing complex programmes of work to tight timelines and navigating challenging stakeholder environments
- Demonstrable experience or awareness of client assets, safeguarding and/or resolution, with a keen interest in deepening knowledge in this area
- Essential:
- Strong ability to lead and develop teams, using effective delegation, trust and empowerment to deliver high performance
- Strategic and creative thinker, able to prioritise and streamline work for efficient delivery, including use of management information
- Ability to perform well under pressure, making sound risk-based decisions and managing multiple priorities to tight deadlines
- Professional and credible communicator, able to engage senior stakeholders internally and externally
- Skilled at building and maintaining solid networks across all levels to support delivery and provide constructive feedback
- Collaborative approach, valuing diverse perspectives and working across teams to minimise silos
- Effective written and verbal communication skills
Benefits
Additional Information
Job Title: Policy Manager Division: Supervision, Policy & Competition (SPC) Department: Resolution Strategy, Operations & CASS (ReSOC) Salary: National (Edinburgh and Leeds) ranging from £74,900 to £100,000 and London £82,300 to £110,000 (salary offered will be based on skills and experience) This role is graded as: Manager - Regulatory Your external recruitment contact is Steve Christopher via steve.christopher@fca.org.uk . Your internal recruitment contact is Katherine Whipps via katherine.whipps@fca.org.uk . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted. About the FCA and team We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, the Resolution Strategy, Operations & CASS (ReSOC) department leads the FCA's efforts to enhance client asset protection -thereby boosting consumer protection and market integrity -through risk assessment, data analysis, and supervision of firms' compliance with the Client Assets Sourcebook. We are seeking a leader to manage the Resolution Strategy and Policy team, delivering a complex programme of policy and legislative change. The team works collaboratively across the FCA and externally to improve client asset protection and reduce harm in firm failures, with key work including cryptoasset custody, payments safeguarding, insolvency practitioner guidance (FG21/4), and the Dormant Assets Scheme. This is a high-profile role requiring effective stakeholder engagement.
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