Manager/Assistant Manager, Data Analytics and Administration

Responsibilities

• Process Optimization: Streamline operational processes and data flows within RGA administration systems to improve accuracy and efficiency.
• Automation & Controls: Enhance existing workflows by introducing automation tools and strengthening control mechanisms for daily statement logging, confirmations, and account settlements.
• Stakeholder Collaboration: Partner with internal teams to identify challenges, propose solutions using technologies and align initiatives with business objectives.
• Technology Integration: Analyse current workflows and leverage technology to optimize processes; liaise with local and regional teams to ensure IT and regional projects meet operational needs.
• Continuous Improvement: Drive process improvement initiatives, maintain operational tools, and implement automation strategies to support business growth.
• Ad-hoc Projects: Provide support on assigned projects and tasks as needed.
• Qualifications & Skills:
• University degree in Computer Science, Business Administration, Business Analysis, or related disciplines.
• Minimum 6-8 years in the financial industry, preferably in life insurance or reinsurance.
• Advanced skills in Microsoft Office (Excel with PivotTables, Power Query) and database tools (SQL, Alteryx).
• Hands-on experience with automation tools such as Python, VBA, Power Automate, and Alteryx; ability to research and recommend new solutions.
• Demonstrated enthusiasm for learning new technologies e.g. AI tools and adapting to evolving business needs.
• Strong problem-solving skills and a passion for streamlining manual tasks through automation.
• Excellent communication and stakeholder management skills; proficiency in English and Cantonese highly preferred.
• #LI-JL1
• What you can expect from RGA:
• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

Benefits

Additional Information

You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies , we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

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