OTC Analyst

Benefits

Additional Information

Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... Responsible for supporting the day-to-day execution and coordination of Order to Cash (OTC) activities within a shared services environment. Ensures accurate billing, efficient collections, and effective account management across assigned customers and territories. Acts as a key point of contact for customer accounts, supporting credit management, collections, account reconciliation, dispute resolution, and compliance activities. Works closely with internal and external stakeholders to maintain process standards and drive continuous improvements. What's in it for you... Contract of employment Benefits package: private medical care, life and accident insurance, MyBenefit cafeteria platform, sports card, social fund, retirement pension plan, Employee Referral Program Free access to the HBO Max platform Work-life balance initiatives: well-being platform, yoga, massages, educational webinars, Employee Support Program, film screenings organized by employees in the office cinema Training and development: training platform, co-financing of English lessons, Employee Resource Groups, Engagement Club - the opportunity to develop your interests in thematic employee groups, online meetings with experts CSR activities: volunteering, ecological and social initiatives Access to parking spaces Your Role Accountabilities... Support the overall health of Accounts Receivable balances by following up on overdue invoices and assisting in timely cash collection, Perform account reconciliations and analyze customer accounts to identify and resolve discrepancies Assist in managing billing and collection activities to ensure targets are met and ageing is maintained at an optimal level, monitor invoicing, collections, and reporting activities, and identify opportunities for process improvements Review ageing reports and other financial data to track performance and highlight risks Support dispute management and escalate complex issues where necessary Collaborate with internal teams and external partners to resolve customer issues and ensure smooth workflow execution Contribute to process documentation (DTPs) and ensure procedures are kept up to date and followed, Support audit requests and compliance requirements as needed Contribute to cash flow visibility by supporting forecasting inputs and reporting, Participate in regular and ad hoc calls with stakeholders to review account status, address issues, and ensure alignment on priorities Qualifications & Experience... BA/BS and equivalent work experience 2-3 years in Accounts Receivables field required Experience with invoice collections and dispute management required Advance Excel skills required and ability to learn /utilize various systems and applications, Working knowledge of SAP or similar ERP systems would be an asset Experience in conducting/leading meetings with customers and internal stakeholders. Take ownership in planning and actions Strong verbal and written English language skills, any additional language can be an asset (French, Spanish, German, etc.) Hybrid Working - This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you. How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, rel

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