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Intern, FBS (AP Processes)

External
Deliveryhero logoDeliveryhero · Kuala Lumpur, Malaysia
ContractOn-site1w ago
Accounts PayableComplianceData AnalysisDocumentationExcelLooker
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About the role

We are seeking a proactive and analytical Accounts Payable Process Intern to support the optimization and governance of AP operations. This role focuses on understanding, documenting, and improving end-to-end procure-to-pay (P2P) processes rather than day-to-day invoice processing. The intern will work closely with finance, operations, and system teams to enhance efficiency, strengthen controls, and support ongoing automation and transformation initiatives.

Responsibilities

  • Process Mapping & Documentation
  • Document end-to-end AP processes (Procure-to-Pay lifecycle)
  • Create process flowcharts, SOPs, and work instructions
  • Identify process gaps, bottlenecks, and control weaknesses
  • Data Analysis & Insights
  • Analyze AP data (aging, invoice cycle time, GR/IR mismatches, etc.)
  • Support development of dashboards and KPIs (e.g., in Excel / Looker Studio)
  • Identify trends impacting payment delays and vendor performance
  • Process Improvement Initiatives
  • Support automation initiatives (e.g., invoice capture, matching, workflow improvements)
  • Assist in reducing manual interventions and improving straight-through processing
  • Work on continuous improvement projects across AP functions
  • Governance & Compliance
  • Support adherence to AP policies and internal controls
  • Assist in reviewing exceptions and non-compliance cases
  • Help prepare documentation for audit and internal reviews

Benefits

Exposure to AP transformation and shared services operationsHands-on experience in process design, governance, and automationOpportunity to work on real business improvement projectsUnderstanding of how finance processes integrate with operations and systemsEducationCurrently pursuing a Bachelor's Degree in Finance, Accounting, Business Analytics, or related fieldSkills & CompetenciesStrong analytical and problem-solving skillsGood understanding (or interest) in business processes and workflowsProficiency in Microsoft Excel (data analysis, basic formulas, pivot tables)Strong communication and documentation skillsDetail-oriented with a structured approach to problem solvingPreferred (Good to Have)Exposure to ERP systems (e.g., SAP, )Familiarity with Procure-to-Pay (P2P) conceptsExperience with data visualization tools (e.g., Looker Studio, SQL)

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