Member Transportation Specialist - Float Team

Responsibilities

• Member Transportation & Safety
• Safely transport members to and from clinics, mobile units, and approved locations.
• Adapt to varying schedules and routes based on assignment for the day.
• Assist members with entering and exiting vehicles, ensuring their safety and comfort.
• Follow traffic laws and clinic policies to maintain a safe and timely transportation schedule.
• Supportive Member Engagement
• Greet members with warmth, compassion, and respect.
• Respond to member inquiries and concerns in a professional and empathetic manner.
• Collaborate with clinical and administrative teams to ensure seamless care coordination.
• Build rapport with members while maintaining professional boundaries and confidentiality.
• Operational & Administrative Excellence
• Report to the Auburn Clinic daily for assignments and updates.
• Perform pre- and post-trip vehicle inspections, reporting any issues promptly.
• Maintain accurate records of mileage, routes, and member interactions.
• Provide transportation support to multiple locations as needed, including mobile units.
• Support other clinic operations as needed, such as deliveries or administrative tasks.

Requirements

• Education & Certifications
• High school diploma or equivalent.
• Valid Washington State driver's license with a clean driving record.
• Current or attainable First Aid and CPR certification.
• Skills & Attributes
• Strong driving skills and a commitment to safe driving practices.
• Excellent interpersonal and communication skills to engage effectively with members and colleagues.
• Adaptability to work across different teams and manage multiple responsibilities in various locations.
• Basic computer proficiency, including familiarity with Microsoft Office applications.
• Preferred Experience
• At least one year of professional driving experience, preferably in transportation or customer service.
• Experience in healthcare, recovery settings, or working with diverse populations is a plus.
• Additional Information
• Work Environment: This role requires flexibility to work across clinic and mobile unit locations as needed. Daily assignments are provided at the Auburn Clinic.
• Equal Employment Opportunity (EEO) Statement
• Tribal Preference Statement

Benefits

Additional Information

Member Transportation Specialist - Floating Locations Location: Pierce and King County Salary Range: $28 Hourly About We Care Daily Clinics At We Care Daily Clinics, we are dedicated to transforming lives by providing compassionate, patient-centered care to those who need it most. Through our clinics and mobile units, we offer vital medication-assisted treatment and behavioral health services, empowering our community to achieve long-term recovery. As a Float Pool Member Transportation Specialist, you will play a key role in ensuring our members can access the care they need by providing safe, reliable transportation services while being flexible in supporting various clinic and mobile unit locations. Position Summary The Float Pool Member Transportation Specialist ensures that members are transported safely, respectfully, and efficiently between clinic and mobile unit locations as assigned. This role requires adaptability to support multiple locations based on operational needs. While driving is a core function, this role also focuses on fostering positive relationships, supporting members on their recovery journey, and making a meaningful impact across the Auburn community and beyond.

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