Training Operations Coordinator

Responsibilities

• Schedule, prepare and support the technical set-up of virtual and face-to-face trainings across EMEA (incl. invitations, rooms/virtual links, materials and readiness checks).
• Own participant communication: confirmations, reminders, pre-work, logistics details and follow-ups.
• Manage the Learning Management System (LMS): create and maintain sessions, enrollments and attendance records; ensure data accuracy and completeness.
• Provide first-line support and troubleshooting for learners' questions and technical issues before, during and after trainings.
• Prepare training reports and dashboards, analyze data and summarize insights for stakeholders (e.g., participation, completion, feedback and operational KPIs).
• Consult and support HR and internal customers on training organization, processes and best practices to ensure consistent delivery quality.
• Your expertise - Our strength
• Language : Very good English skills (additional languages are a plus).
• IT skills : Strong MS Office/Teams skills, particularly Excel and CoPilot.
• Education and Experience : Commercial or administrative education/training; additional early experience in HR, Learning & Development, administrative roles, or similar is a plus.
• Organization & prioritization : Strong planning skills; ability to create structure, manage multiple deadlines, and handle peak periods.
• Customer focus : Professional, service-oriented communication with learners, trainers and stakeholders.
• Troubleshooting : Calm and pragmatic problem-solver who can resolve issues quickly and escalate when needed.
• Documentation : Able to create and maintain clear training guides, checklists and job aids for consistent delivery.
• Ownership & reliability : End-to-end responsibility; delivers on commitments and follows through.
• Quality mindset : Ensures consistent processes and standards; notices errors early and drives corrective actions to prevent recurrence.
• Reporting & insights : Ability to collect, analyze and present learning data in a structured way (e.g., Excel and standard reporting tools) and communicate clear summaries.

Requirements

• Interest in digital automation and continuous improvement.
• Motivation to independently manage smaller projects within Learning and HR Operations.
• Thrives in a fast-paced environment with changing priorities while maintaining quality and a customer-oriented approach.
• Notes for interested applicants
• To support an efficient review process, please ensure that your application includes the following:
• Your earliest possible start date, clearly stated in your CV.
• A motivation letter outlining your interest in the role and relevant experience.
• All application documents submitted in English.
• One combined PDF including all application documents.
• Going Beyond. Together.
• At Sika, you can make an impact from day one. We value trust, collaboration and a pragmatic "can-do" attitude - the Sika Spirit. We offer a supportive environment, attractive employment conditions and opportunities to learn and grow in an international setting.

Additional Information

Our goals - Your path Are you passionate about creating smooth, high-quality learning experiences? In this role, you ensure the end-to-end coordination and operational excellence of virtual and face-to-face trainings across EMEA. You will be the key contact for training participants, internal stakeholders, trainers, manage the Learning Management System (LMS), and turn training data into clear reports and insights.

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