Skip to main content
Back to jobs

Mid-Market Customer Success Manager, North America

External
Hiya Inc. logoHiya · Seattle, WA
$80K–$115K/yrFull-timeOn-siteToday
Rust
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role


About the role

Manage a $3M ARR Mid-Market customer portfolio across North America as a trusted advisor. Drive retention and NRR, execute success plans, monitor health, mitigate churn risks, drive product adoption, support expansions with Sales, and collaborate cross-functionally to improve customer experience.


Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Hiya Inc.? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect