Front Desk/Administrator
External
Pilates At Dempsey · Dempsey Road, SingaporeS$24K–S$26K/yrFull-timeUnknown2d ago
CRM
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Responsibilities
- Communicate proactively with customers to address inquiries and provide assistance related to class scheduling, positive mood
- Follow up on customer requests to ensure timely and accurate resolution
- Perform administrative duties to maintain smooth studio operations
- Use CRM software to manage customer information and class bookings efficiently
- Detail oriented to ensure no scheduling issues
- Preferred competencies and qualifications
- Experience using CRM software for fitness studios such as MindBody Online or Vibefam
- Studio timings are 8.30pm to 1.30pm, then 4.30 to 8.30pm on Mon Tues and Thurs, 3 hours break in the middle. Friday is half day at only 8.30am to 1.30pm. Weekends are 8.30am to 5.30pm straight, with 1 hour lunch break. Wednesday is off
Additional Information
Job Summary You will serve as the front desk officer and administrative staff at a boutique luxury Pilates studio in Singapore's Dempsey Hill area, managing customer communications, assisting with class scheduling, and performing administrative tasks to support studio operations.
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