Customer Service representative? Become an On-Camera Entertainer - Up to $25/hr+ (Tips)
External
Evolution · Philadelphia, PAFull-timeOn-site2w ago
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Responsibilities
- Host live casino games on camera including Blackjack, Roulette, and Baccarat
- Speak to online players in a friendly, clear, professional way
- Follow game procedures and on-screen prompts
- Keep the game moving smoothly and engagingly
- Bring confidence, focus, and personality to every shift
- Complete paid dealer training through Evolution Academy
- Why Customer Service People Succeed Here
- If you've worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to:
- Stay professional when the pressure is on
- Communicate clearly with all kinds of people
- Follow procedures without losing your personality
- Stay focused through a long shift
- Represent a brand with confidence
- Show up and deliver consistently
- Those skills are exactly what our players experience on the other side of the screen.
- Why This Job Is Different
- On-camera studio role - not a call center or retail floor
- No headsets, no call queues, no registers
- No angry customers - players are here to have fun
- No casino floor - no smoke, no chips, no cash handling
- Paid dealer training - zero experience needed
- Consistent full-time schedule
- Tips on top of your hourly rate
- Real career growth within a global company
- A job people can't stop asking you about
Benefits
$17.25/hr+ including base rate and guaranteed tip rate, averaging $20-25/hrPerformance-based bonus opportunity15 days paid vacation annually5 sick daysPaid breaks - earn tips during breaksFull-time guaranteed hoursPaid dealer and game technique training50% discount on garage parking 1 block from the studioMedical, dental, and vision insuranceCompany-paid life and AD&D insuranceCommuter FSADiscounted on-site gymNationwide employee discount programModern studio with break room and refreshments401(k) matchCareer growth opportunitiesCurrent Openings - Full Time3pm - 11pm5pm - 1am7pm - 3am11pm - 7amWeekend availability required.Who We're Looking ForYou may be a strong fit if you:Have customer service, call center, retail, reception, or cashier experienceAre comfortable being on cameraCommunicate clearly and professionallyCan follow procedures consistentlyAre reliable, punctual, and professionalWant to use your people skills in a completely different environmentAre open to evenings, weekends, and holidaysNo casino or dealer experience required. We will train you.#EVOPAHThe duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demandMust be 21 years of age or olderMust pass required background checksMust be able to obtain and maintain a valid Pennsylvania and West Virginia gaming licenseMust be able to work evenings, weekends, and holidaysMust wear assigned uniform and maintain professional appearance standardsStrong communication skills and a positive, professional attitudeCustomer service, call center, retail, reception, or cashier experience preferredResponsible, dedicated, and dependableAll your information will be kept confidential according to EEO guidelinesJob Type: Full-timePhysical RequirementsProlonged sitting at counter-height chairs and tablesRepeated use of both hands and armsFull mobility and dexterity in upper extremitiesAbility to see and read a chat screen from 4+ feet awayAbility to communicate verbally to playersAbility to lift up to 10 lbs. when neededAbility to work assigned shifts including evenings, weekends, and overnightsThe duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned as business needs evolve.Dental insuranceVision insurance401(k)Paid time offPerformance bonus
Additional Information
This is not another customer service job. No headsets. No call queues. No angry customers on hold. No scripts to read off a screen. No register to operate. You'll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world. Think : customer service skills + live hosting + studio environment. The communication skills you already have transfer directly here. The games? We teach you those. Take a Studio Tour and see what our Game Hosts do: https://bit.ly/3yKKeU0
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