Social Media & Community Associate (Retail & Digital), $2,500 - Commonwealth

Responsibilities

• Social Media Management
• Plan and execute a content calendar for Instagram, Facebook, and TikTok.
• Create engaging "boots-on-the-ground" content (short-form videos, photos) featuring our retail products.
• Monitor trends to keep our brand relevant in the local market.
• WhatsApp Community & Engagement
• Manage and grow our exclusive WhatsApp broadcast groups/communities.
• Respond promptly to customer inquiries, providing product recommendations and stock updates.
• Drive sales by sharing "exclusive drops" or "flash deals" directly to our community members.
• Retail & Customer Support
• Assist with retail operations during peak periods or special events.
• Gather feedback from in-store customers to inform future social media content.
• Ensure a seamless "O2O" (Online-to-Offline) experience for customers.

Requirements

• Diploma in any fields
• Proficient in Canva, CapCut (or similar mobile editing tools), and WhatsApp Business.
• A "people person" who enjoys interacting with customers both behind a screen and face-to-face.
• F resh grads are welcomed
• OTHER INFORMATION:
• Location: Commonwealth
• Working Days/Hours: 5 days (inclusive of 1 weekend), 2pm-10pm/12pm-10pm/11am-7pm
• Salary: $2,500 (salary will commensurate according to experience & qualifications)

Additional Information

$2,500 Basic + Monthly Incentives + Bonus + AWS Fresh Grads are Welcomed Interact with Customers Both Physically and Virtually Social Media Marketing Our Client, a Singapore-based retailer and distributor specializing in tabletop miniature games and hobby products, is inviting qualified candidates to fill the position as Social Media & Community Associate.

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