Beverage Server - Mountain Shadows

Benefits

Additional Information

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay-it's a serene haven that seamlessly integrates comfort with career opportunities. Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! What you will have an opportunity to do: Responsibilities include: Be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests dining experience. Sales of food are an important component of the job. Food should be suggested to every guest. Be aware of all local liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages. Will have completed a BACE course Know all spirited beverages available including ingredients, garnish, and specific service. Must have a strong knowledge of the wine list, wine by the glass, the menus and hours of operation. Must be familiar with cigars available and cigar service. Have a strong working knowledge of the micros ordering system and other check processing procedures. Be familiar with emergency safety measures including the Heimlich maneuver and fire evacuation procedures. Set up and stock cocktail service stations, including the service bar station. Sanitizer, bus tubs, trash can. Station will be maintained in clean and orderly fashion throughout the service period. Ensure all tables and chairs in service areas are clean. Will maintain the cleanliness of these tables throughout the service period. Candles, table tents and flowers looking presentable at all times. Ensure ample supplies of bar snacks and bowls as well as candles in lounge and lobby are ready for service by 5pm. Greet guests within two minutes and set snack bowl on table during appropriate hours. Will obtain beverage order and input into the micros system as instructed. Orders should be given to the bartender in the established call order. Customers of questionable age will be required to present a valid I.D. card so it can be swiped in our I.D. machine. Pick up drinks from bartender and garnish according to standard recipes. Serve guests by set service standards. Circulate through service area continually to obtain repair orders, pick up dirty glassware, and tend to general needs of guests. When requested by guest, will obtain completed check from micros system and present to guest. After guests have departed, will remove dirty glassware and snack bowl; will wipe table. Organize and clean service area. Obtain service report from micros system and finalize all settlement transactions. Will be responsible and held accountable for all unsigned guest checks and will report these to manager. Determine gratuity distrib

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at benchmark? Share your experience