Service Truck Technician

Responsibilities

• Repair trucks and trailers to include-
• Tire repair and/or tire replacement- Mount/dismount by hand
• Replace fuel filters
• Jump start trucks or refrigerated trailers
• Replace batteries/ alternators
• Repair/replace trailer door seals
• Repair/replace trailer dolly legs
• Repair/replace trailer doors and hardware
• Repair/replace air brake system components
• Repair coolant leaks
• Patch holes in trailer roof, side panels, and floor
• Repair electrical and lighting problems
• Repair suspension and air ride systems
• Weld and/or replace mud flap brackets, ICC bumpers, and other components that may need welding.
• Complete all Federal/ Werner inspections and repair campaigns
• Any other repair that is reasonably completed on customer property
• Any additional duties requested by the service truck manager
• Tech must be able to coordinate with the following through phone, email, and other means to ensure the smooth operation of their service areas-
• Onsite Werner staff
• Werner drivers
• Our dedicated customer
• Purchasing/parts team
• Werner dedicated road breakdown
• Service truck manager
• Service truck technicians are required to maintain their service truck. This includes.
• Keep service truck clean and organized
• Keep up with the truck's maintenance schedule and ensure services are completed on time
• Keep truck and equipment in good operational order to ensure no downtime due to failure
• Service truck technicians are also required to maintain their sites inventory. This includes.
• Keeping the inventory storage area organized
• Parts correctly labeled and stored in the proper bin location
• Ensure inventory is restocked in a timely manner to not create any downtime due to inventory shortages
• Complete inventory inspections multiple times a year when requested by purchasing
• Work closely with the service truck parts manager to ensure parts are delivered and received in a timely manner. As well as assisting to correct any issues with inventory.
• Service truck technicians are also required to meet monthly maintenance cost savings goals put in place by management. Technicians must stay on task and work in an efficient manner to achieve the goals set each month.

Requirements

• Minimum of 2 years truck and trailer/ job specific repair experience
• Minimum of 2 years experience mounting/dismounting tractor trailer tires
• Ability to read and write
• Basic computer knowledge and data entry experience
• Valid drivers license and good driving record
• Ability to pass the Human Performance Evaluation physical
• Multiple years of job specific experience
• Well-rounded knowledge and ability to complete a wide range of repairs unassisted
• Ability to operate and maintain a service truck
• Ability to read shop service manuals and wiring diagrams
• Ability to operate independently and follow direction
• Ability to complete and maintain any necessary documentation
• Ability to lift in excess of 100 lbs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

Additional Information

Our service Truck Technicians travel within a 60-mile general radius to repair both tractors and trailers that need roadside assistance and make repairs to both tractors and trailers that are located at customers shipping yards or parking lots. They are responsible for the smooth operation of their service areas and maintaining their service truck, service sites, documentation, and inventory.

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