Project Manager - Quality Improvement & Patient Advocacy

Responsibilities

• Operations - Manages, coordinates, prepares and helps implement project plans to support strategic operational initiatives. Manages defined projects or phase(s) of projects to identify, recommend, and implement changes to increase efficiency.
• Education Qualifications
• Bachelor's Degree Business Administration
• Bachelor's Degree Healthcare Administration
• Bachelor's Degree Nursing
• Bachelor's Degree Allied Health
• Experience Qualifications
• 0-1 years
• Skills and Abilities
• Ability to use problem solving skills in clinical and non clinical areas.
• Manages, coordinates, prepares and helps implement project plans to support strategic operational initiatives. Manages defined projects or phase(s) of projects to identify, recommend, and implement changes to increase efficiency.
• Demonstrates proficiency in the Microsoft Office program (Word, Excel, PowerPoint, and Outlook) or programs as indicated in the specific function within the department.
• Demonstrates the ability to take initiative and independently manage a variety of tasks across the hospital with skill and judgment.
• Demonstrates exceptional verbal, written, and interpersonal skills; adept at presenting and communicating business information to key stakeholders.
• This position plays a key role in maintaining the hospital's operational effectiveness by supporting both financial efficiency and a high‑quality patient experience.
• Supervision Provided by this Position
• There are no supervisory responsibilities assigned to this position.
• Physical Demands
• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer term

Benefits

Additional Information

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Reporting to the President, this role supports organizational readiness by assisting with quality improvement activities, managing patient advocacy processes, and contributing to operational improvements. Working closely with leadership, the position helps identify and enhance processes in preparation for regulatory compliance and audits while overseeing the full cycle of patient advocacy functions. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. 60082350 - Project Manager - Quality Improvement & Patient Advocacy Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Reporting to the President, this role supports organizational readiness by assisting with accreditation activities, managing patient advocacy processes, and contributing to operational improvements. Working closely with leadership, the position helps identify and enhance processes in preparation for regulatory compliance and audits while overseeing the full cycle of patient advocacy functions.

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