Creative Operations & Automation Lead

Responsibilities

• Operations Excellence & Process Improvement
• Support the implementation and continuous improvement of operational frameworks, workflows, standards, and best practices across Flamed.
• Analyse existing workflows and identify inefficiencies, bottlenecks, and opportunities for process optimisation.
• Execute process improvement initiatives prioritised by Creative Operations leadership.
• Create, maintain, and continuously improve operational documentation, process maps, and knowledge repositories.
• Help establish consistent operational standards that improve efficiency, quality, visibility, and scalability across teams.
• Support operational audits and reviews by maintaining accurate documentation and process records.
• Track operational KPIs and performance metrics, providing data and insights to support leadership decision-making.
• Automation & AI Enablement
• Identify repetitive manual tasks and recommend opportunities for automation and workflow optimization.
• Design, build, test, and maintain workflow automations and operational system configurations under the direction of Creative Operations leadership.
• Support the implementation of AI-enabled workflows and automation initiatives aligned with Flamed's AI roadmap.
• Conduct research, testing, and pilot programs for emerging AI tools, automation platforms, and operational technologies.
• Document AI and automation workflows, best practices, and adoption guidelines.
• Assist with AI training initiatives and support adoption efforts across the organisations.
• Monitor automation performance and provide recommendations for continuous improvement.
• Tools, Systems & Operational Administration
• Serve as a hands-on administrator and subject matter expert for operational systems and platforms.
• Configure and maintain workflows, automations, dashboards, reporting structures, forms, and integrations across operational tools.
• Support Wrike administration and workflow optimisation initiatives.
• Partner with technical teams to implement approved system integrations and automation solutions.
• Maintain operational reporting frameworks and dashboards that improve visibility into production and operational performance.
• Support onboarding and training for new tools, workflows, and operational processes.
• Ensure operational systems remain organised, scalable, and aligned with established governance standards.
• Vendor, Financial & Operational Support
• Support operational workflows related to vendor onboarding, procurement processes, invoice tracking, and documentation.
• Maintain operational records, reporting, and process documentation related to vendor and financial operations.
• Assist in gathering data and preparing reports related to vendor performance, operational costs, and process efficiency.
• Identify opportunities to streamline administrative and operational workflows through automation and process improvements.
• Support operational planning activities through reporting, analysis, and process coordination.
• Cross-Functional Collaboration
• Coordinate operational initiatives across Creative, Production, Marketing Operations, Engineering, Legal, Finance, Analytics, and User Acquisition teams.
• Gather stakeholder requirements and translate business needs into practical operational improvements and system enhancements.
• Support change ma

Additional Information

Scopely is looking for a highly motivated Creative Operations & Automation Lead to join our Marketing team Flamed in Barcelona Office on a Hybrid basis! At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. We are the in-house creative agency, Flamed, an International multidisciplinary team. We build thousands of creatives every year to support all Scopely games Marketing needs worldwide. You will work on the leading mobile mid-core games like Stumble Guys, among others.

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