Director, Account Management Partner

About the role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Your roleAre you ready to redefine what's possible for Kyndryl's most significant customers? In this high-impact leadership role, you are the strategic architect of the relationship. You don't just manage accounts; you revolutionize them. By building deep, trusted connections with C-suite executives, you bring the full power of Kyndryl's global expertise to the table to solve complex business challenges. Join us at a unique time in our history where you can shape how our consulting practice operates today and evolves for the future.What you will doDrive Growth and Profitability - Be a strategic mastermind: Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts. - Proactively expand scope: Generate new opportunities and expand existing work into larger scopes and new capabilities. - Maximize renewals: Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish. - Own the P&L: Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance. Build Strategic Connections - Cultivate executive alliances: Create, maintain, and develop deep connections with top-level decision-makers. - Orchestrate the team: Collaborate with sales team members to ensure a seamless management process from prospecting to closing. - Partner for scale: Build a strong go-to-market pipeline with partners to join forces and conquer new deals. - Lead with industry expertise: Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader. Deliver Excellence - Deliver tailor-made solutions: Identify and qualify new opportunities to deliver bespoke services that cater to the unique needs of each customer. - Maintain a stellar reputation: Go above and beyond to ensure account excellence and maintain total integrity in everything you do. - Shape the future: Use your creativity and expertise to transform the future of account management.

Requirements

• Being You
• What You Can Expect
• From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

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