Revenue & Marketing Assistant Manager / Manager

Responsibilities

• Revenue Management
• Develop and implement revenue management strategies to maximize room revenue, occupancy, and overall hotel profitability.
• Analyze market trends, competitor performance, customer demand, and booking patterns to identify revenue opportunities.
• Manage room inventory, pricing, and distribution across all online and offline channels, including OTAs, direct booking platforms, and GDS.
• Prepare demand forecasts, budgets, and regular revenue performance reports for management review.
• Monitor and evaluate key performance indicators (ADR, RevPAR, occupancy, market share, etc.) and adjust strategies accordingly.
• Collaborate closely with Sales, Reservations, and Front Office teams to align pricing and promotional initiatives.
• Maintain strong relationships with online travel agents, corporate clients, and distribution partners.
• Identify and implement new revenue-generating opportunities and industry best practices.
• Marketing & E-Commerce
• Develop and implement strategies to boost direct bookings and revenue through the hotel's website, reducing dependency on third-party distribution channels and improving overall profitability.
• Manage the hotel's online presence, including website content, OTA listings, social media platforms, and online reputation.
• Coordinate promotional campaigns, seasonal packages, and special offers to maximize occupancy and revenue.
• Monitor online reviews and guest feedback,and work with operational teams to enhance guest satisfaction.
• Analyze digital marketing performance and recommend strategies to improve website traffic, conversion rates, and return on investment.
• Liaise with external marketing agencies, website developers, and creative partners where required.
• Support the Company's future hotel expansion projects through market research and business development initiatives.

Requirements

• Bachelor's Degree or Diploma in Hospitality Management, Business Administration, Marketing, or a related field.
• Minimum 3 years of experience in hotel revenue management, e-commerce, digital marketing, reservations, or hotel sales, preferably within a 3- to 4-star hotel environment.
• Strong knowledge of Revenue Management Systems (RMS), Property Management Systems (PMS), channel managers, and OTA platforms.
• Experience with digital marketing tools, website management, Google Analytics, and social media marketing will be an advantage.
• Advanced analytical and reporting skills, with strong proficiency in Microsoft Excel.
• Ability to interpret data, identify trends, and make strategic recommendations.
• Good communication skills in English and Chinese would be advantageous. Basic understanding of Korean would be an added benefit.
• Self-motivated, detail-oriented, and capable of working independently in a fast-paced environment.

Benefits

Additional Information

We are seeking a highly motivated and analytical Revenue & Marketing Assistant Manager / Manager to join our team in Singapore. This role will be responsible for overseeing the revenue management and marketing functions of our 3-star hotel in Seoul, South Korea, while supporting the Company's growth and expansion initiatives. The ideal candidate will possess strong analytical capabilities, a solid understanding of the hospitality industry, and the ability to develop and execute data-driven strategies that enhance revenue performance, market presence, and profitability.

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