Customer Excellence Business Partner - West

About the role

At Daniels, we're committed to delivering on our promises to customers at every touchpoint. As a Customer Excellence Business Partner, you will play a critical role in owning and protecting the customer experience across your region-ensuring issues are resolved, relationships are strong, and service consistently meets our standards. This is a highly collaborative, fast-paced role where your ability to anticipate risks, influence outcomes, and follow through will directly impact customer retention and satisfaction. This position is primarily remote but will require 30% travel to our facilities within our Western region. Who are we? We are a healthcare service company providing safety systems and medical waste collection for hospitals, medical centers, surgical centers, nursing homes and an array of customers within the healthcare setting. Our focus is delivering quality and safety-focused medical waste management services that reduce needlestick injuries, positively impact infection control and reduce environmental burden. As a service to our customers we dispose and treat medical waste on site at our treatment facilities across the U.S. Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations. Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.

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