Head of Sales Operations

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At Team Global Express (TGE), we're transforming the future of freight. We're looking for an exceptional Head of Sales Operations to lead the operational backbone of our commercial function driving performance, enabling our sales teams, and delivering the systems, insights and disciplines that fuel sustainable growth. Reporting to the General Manager - Product & Commercial Solutions , you'll play a pivotal leadership role across Sales Operations, Commercial Excellence and Sales Enablement. This is far more than a reporting role it's an opportunity to shape strategy, lead transformation and build scalable capability across one of Australia's leading logistics businesses. What you'll be responsible for - You'll lead the strategy and execution across: Sales Operations, CRM and commercial systems (Salesforce) Sales planning, forecasting and pipeline governance Performance reporting, analytics and commercial insights Sales enablement, capability and incentive programs Process improvement and operational excellence Leading and developing a high-performing team while driving transformation across the commercial function This is a highly visible leadership role that partners closely with Sales, Finance, Product, IT and Executive leaders to improve performance and deliver commercial outcomes. About you You're an experienced Sales Operations or Commercial Operations leader who combines strategic thinking with a hands-on approach. You enjoy solving complex business challenges, using data to drive decisions and creating practical solutions that improve performance. You'll bring: Significant experience leading Sales, Commercial or Revenue Operations within a complex B2B environment Expertise across Salesforce, sales analytics and reporting tools such as Power BI or Tableau Strong commercial acumen with experience in forecasting, sales planning and performance management A track record of leading transformation, improving processes and embedding operational excellence Outstanding stakeholder engagement and leadership skills, with the ability to influence at executive level This is an opportunity to shape how one of Australia's largest freight businesses sells, operates and grows. You'll join a business committed to transformation, work alongside talented commercial leaders, and have the autonomy to make a genuine impact. If you're passionate about building high-performing commercial operations and want to help shape the future of freight, we'd love to hear from you. Note: Role can be based out of Brisbane or Melbourne. About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ . Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

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