Customer Service Executive (Supply Chain)

Responsibilities

• Oversee the entire supply chain process, including procurement, inventory management, logistics, and distribution.
• Coordinate all activities related to material procurement with suppliers and the sales team.
• Manage the processing and administration of purchase orders, ensuring timely follow-ups on shipments and inventory control.
• Serve as the primary contact for customers regarding purchase orders and delivery concerns.
• Ensure timely processing of customer orders and facilitate efficient delivery and shipment arrangements.
• Organise logistics for deliveries (import/export/local) while collaborating with transporters and warehouses to resolve shipping issues.
• Review and prepare all necessary shipping documentation.
• Handle Good Receipt, Delivery Orders, Packing Lists, Commercial Invoices, and liaise with forwarders on customs documentation.
• Communicate with customers regarding delivery dates and any specific order requirements.
• Conduct L/C checking and amendments, along with negotiations with banks as needed.
• Maintain accurate information in the SAP system, ensuring adherence to all procedures.
• Undertake assigned tasks and projects to achieve organisational goals.

Requirements

• Minimum Diploma in Supply Chain/Logistics or equivalent.
• 1-2 years of experience in a similar role.
• Experience in the manufacturing sector is advantageous.
• Ability to manage multiple priorities effectively and work under tight schedules.
• Strong decision-making skills in high-pressure environments.
• Detail-oriented with a meticulous approach.
• Proficient communication skills with suppliers and clients.
• Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.
• EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

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Company Intel

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