Manager, Supply Chain Planning & Logistics

Responsibilities

• Demand Planning & Forecast Management
• Own statistical and consensus demand forecasts at SKU / region / channel level, segmented by capital equipment, instruments, accessories, consumables, and spares, on a rolling 18-month horizon .
• Support New Product Introduction (NPI) launches - build phase-in plans aligned to regulatory milestones, sales-force readiness, and channel fill.
• Manage EOL and product-transition planning with care - clinical preferences and regulatory constraints make abrupt phase-outs risky.
• Run spare-parts and accessory planning driven by installed-base data, attach rates, and service-event history.
• Track forecast accuracy - MAPE, WMAPE, bias, FVA - at category level; isolate tender forecast error from commercial baseline.
• Supply Planning & Inventory Control
• Convert the demand plan into a constrained supply plan across in-house.
• Work closely with global Supply planner.
• Own inventory planning and control - safety stock, cycle stock, and strategic stock - segmented by criticality (lifesaving / Class C-D items held at higher service levels, slow-moving accessories at lower tier).
• Manage expiry, FEFO discipline, and inventory ageing to keep write-offs within target.
• Plan around import lead times, CDSCO license validity, and customs clearance dependencies for imported SKUs.
• Coordinate with global stakeholders - regional supply hubs, principal manufacturers, and global category / planning teams - for supply allocation, expedites, and execution tracking across time zones.
• Logistics & Service Levels
• Oversee inbound (imports + domestic), inter-DC, and outbound logistics to distributors, hospitals (direct), and field service engineers.
• Manage 3PL/4PL partners under ISO 13485-aligned vendor audits and Good Distribution Practices (GDP) .
• Track and improve OTIF, lane-level cold-chain excursion %, expiry write-off %, freight cost per unit, OTIF-to-hospital direct, and tender-fulfilment % .
• S&OP & Stakeholder Integration
• Run a disciplined monthly S&OP - Demand Review → Supply Review → Pre-S&OP → Executive S&OP - with a separate tender pipeline review layered in.
• Act as the single integrator across Commercial, Tender, Service, Regulatory, Quality, Manufacturing, Imports, and Finance; quantify trade-offs (service to a hospital vs. expiry risk vs. cash).
• Drive scenario plans for tender wins/losses, NPI go-live shifts, supplier disruptions, and import delays.
• Analytics, Systems & Continuous Improvement
• Drive deployment and adoption of planning systems - o9, SAP - alongside QMS-integrated traceability in ERP.
• Build dashboards for forecast accuracy, inventory ageing / expiry runway, service level by hospital, tender OTIF, and import lead-time variance .
• Champion Lean / Six Sigma initiatives and GDP-aligned SOPs ; institutionalize a logistics control tower for critical SKUs.
• Stakeholder Management
• Manage cross functional stakeholders across commercial, Service, Regulatory, Manufacturing, Planning , Imports and Finance.
• Build and sustain Strong working relationship with global counterparts ,3PL/4PL Partners.
• Represent the function in senior business reviews and external audits (CDSCO, ISO 13485 surveillance).
• Required Skills and Experience
• 7-10 years of professional experience in a similar position, ideally within a medical device company .
• Demonstrated ownership of demand planning, supply planning, and logistics in a regulated, multi-channel environment.
• Strong analytical skills with attention to detail and accuracy.
• Strong communication skills , both verbal and written.
• Effective time management and ability to drive multiple parallel workstreams.
• Ability to build and sustain long-term professional relationships across cross-functional and external stakeholders.
• Required Education and Training
• Bachelor's degree (Engineering, Operations, Supply Chain, or related discipline).
• Preferred Skills and Experience
• MBA / PGDM in Operations or Supply Chain Management.
• Familiarity with an integrated ERP, preferably SAP (MM / SD / PP modules).
• Hands-on exposure to advanced planning systems - o9,SAP
• Strong knowledge of the MS Office product suite, particularly Excel (advanced functions, Power Query).
• Working knowledge of CDSCO Medical Devices Rules 201

Benefits

Additional Information

Primary Function of the Position We are seeking a supply chain professional to own end-to-end demand forecasting, supply planning, inventory control, and logistics execution for a portfolio of medical devices - capital equipment, instruments, accessories, and spare parts . The role drives a disciplined S&OP process across a regulated, lot-traceable, and often import-dependent supply chain - balancing patient-facing service levels, working capital, regulatory compliance, and cost-to-serve. The incumbent will be the bridge between Commercial (tender + commercial channel), Regulatory Affairs, Quality, Manufacturing / Imports, Finance, and Service - ensuring on-shelf availability of life-critical products and uninterrupted service support to the installed base.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Intuitive? Share your experience