Spa Receptionist
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Requirements
- Previous experience is an asset in a salon or spa
- Excellent English Language
- Strong computer skills required
- Why work for Accor?
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Benefits
Additional Information
Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offers professional, engaging and friendly service Create a welcoming atmosphere for guests during check in and check out. Maintain a high level of professionalism in all aspects of job performance. Host guests through the facility and familiarize them with the surroundings while explaining the Fairmont Spa story. Guide the guests towards their specific needs when making reservations and offer multiple treatment bookings and up-sells. Communicate all changes, cancellations and additions to the Spa Leadership team. Promote a safe working environment by adhering to Hotel health and safety standards. Process transactions and adjustments daily. Accept responsibility for cash drawer and ensure it balances at close of shift. Perform any duties and responsibilities as assigned, including check lists.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Accorhotel? Share your experience