Operations Officer

Responsibilities

• Reporting to the Associate Director, LAC, the Operations Officer's key responsibilities are as follows:
• Support the coordination of local requirements with local Operations Directors for all Operational activity e.g., events management, travel, HR queries, logistical onboarding of new starters etc.
• Responsible (with the Associate Director of Operations ) for understanding local requirements and support with location specific operational questions, issues, and requirements
• Co-lead on the implementation and compliance of Global Operations policies and procedures in their location .
• Lead on the management of contracts and vendors for local outsourcing where needed to ensure alignment with global policies.
• Provide SHEQ (Safety, Health, Environment & Quality) Officer with location-specific support on health and safety activities.
• Support the implementation of culture transformation initiatives across geographies
• Co-lead with the assurance and review of local procurement and contracts prior to signing
• Work closely with the Associate Director of Operations (and Front of House Supervisors, where relevant) in all aspects of budgeting, expense monitoring, and evaluation. This will require coordinating with Finance and answering budget related inquiries.
• Serve as local signatory in various operational processes where required , including approving bank payments, processing vendor contracts or submitting documents related to local requirements.
• The ideal candidate
• Functional Competencies:
• Have a basic understanding of real estate management principles
• Previous experience working in a change management / transformational change focused environment
• Ability to communicate clearly, efficiently and between audiences of varying seniorities
• Experience managing contracts and vendor management
• Basic understanding of local compliance and regulations
• Ability to analyze complex data sets and draw insights to inform the local operations
• Personal Competencies:
• Organizational proficiency , being able to work across competing priorities while proactively responding to incoming requests/comms
• Able to communicate appropriately across diverse audiences/stakeholders
• Excellent written, verbal, organizational, analytical, and interpersonal skills; good listening and communication skills with sensitivity to cultural communication differences
• Willingness to adjust working hours to include calls and discussions with colleagues and vendors located in various geographic regions
• Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice
• Drives a customer service focused culture throughout the team to deepen relationships leveraging systems and knowledge
• Ability to drive operational efficiency through building effective interpersonal relationships
• Languages:
• Fluent in the local language where the role is based and an excellent working knowledge of English. Additional fluency in Brazilian Portuguese is a plus.

Benefits

Additional Information

Operations Officer. Bogota. Posting Date: 06/15/2026. Deadline: 07/12/2026 Role Title : Operations Officer, Global Operations Contract Type : Fixed Term Reporting To : Associate Director, Latin America and the Caribbean ("LAC") Program/Department/Unit Name : Global Operations Location : Bogota Team Name : Global Operations Role Purpose This role plays a vital role in enabling the development, implementation, and monitoring of day-to-day operations, processes, and practices to provide visibility into the goals, progress, and obstacles of key initiatives across the organization. This role also will co-lead Global Operations' work in supporting cultural transformation initiatives across the geographies where OSF does its work.

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