1 Year Operations Executive / Assistant Manager (Stakeholder & Projects) - Up to $5500 #NKA

About the role

Location: Tengah Duration: 1 year contract (renewable) Working Hours: Mon - Fri, 8:30am - 6pm Salary: Up to $5500 (Assistant Manager), $4000 (Executive Officer) Job Responsibilities: Manage all the Operation Centre activities such as calling of customers for appointments, updating of database, job scheduling, manpower planning and deployment of contractors etc Work closely with cross functional teams and various stakeholders including customers, contractors, agencies and ensure effective execution of works and resolution of issues Track and analyse trends to spot issues, opportunities, and improvement areas Familiar with various IT systems tools, MS Office applications etc and comfortable to handle voluminous data Maintain various databases for management reporting Generate various reports including proactive analysis on possible escalation issues before it occurs Any other duties as assigned Job Requirements: Minimum at least a degree with 3 years of experience in managing and carrying out Operation Centre activities Familiarity with workplace tools (e.g. MS excel, MS powerpoint, Power BI, CRM systems) Ally (Kubota Ayako) CEI Reg. No. R26161457 EA Lic: 99C4599 Recruit Express Pte Ltd

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