Senior Manager, Revenue and Payment Services

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Finance and Business Services Division Full-time (100%), permanent position Base salary will be in the range $138,006 - $145,943 + 17% super (HEW Level 9) Based at our St Lucia Campus About This Opportunity As Senior Manager of Revenue and Payment Services, you will lead the University's Receivable and Payment Services functions, ensuring inbound and outbound payment processes are efficient, timely, client‑focused, and aligned with UQ's governance framework and risk appetite. Reporting to the Director of Finance Operations and Business Transformation, you will provide strategic and operational leadership across receivables, payables, and expense management, shaping a contemporary service delivery framework that supports financial sustainability and strong client focused outcomes across a complex, multi‑campus environment. Key responsibilities will include: Leading and developing the Receivable and Payment Services teams, fostering a high‑performing, collaborative and service‑oriented culture. Driving continuous improvement by reviewing, designing and implementing efficient, compliant end‑to‑end financial processes that often extend beyond Finance and Business Services. Establishing and maintaining robust service management, quality assurance and governance frameworks aligned with legal, regulatory and University requirements. Providing expert advice, insights and reporting to senior stakeholders, including analysis of trends, outstanding debt and recommendations to support informed decision‑making. About You You will bring a strategic mindset, strong people leadership capability, and deep expertise in finance operations within complex organisations. You will also demonstrate: A relevant postgraduate qualification with substantial experience, or an equivalent combination of extensive experience and education or training. Demonstrated experience leading and developing professional teams, with a strong record of delivering customer‑focused services and driving continuous improvement. Comprehensive knowledge of financial operations including receivables, receipting, purchasing, expense management governance and accounts payable, with in‑depth expertise in at least one discipline. Strong experience in managing, auditing and investigating financial processes, including identifying irregularities and implementing corrective and preventative actions. Highly developed analytical, organisational and problem‑solving skills, with the ability to lead complex process improvement initiatives. Strong relationship management and communication skills, enabling you to influence, negotiate and provide clear, well‑researched advice to diverse stakeholders. Experience in the higher education sector, alongside a strong general accounting background and professional membership in accounting or credit management, will be highly regarded. About UQ As part of the UQ community, you'll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available. Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging. Interested? For more information about this opportunity, please contact, Angela Lawton, Director, Finance Operations & Business Transformation on a.lawton@uq.edu.au . For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au , stating the job reference number (R-65515) in the subject line. When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the 'About You' section. Please note that applications received via email will not be accepted. Other Information Pre-employment checks may include: verification of the right to work in Australia, qualifications, criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. We're dedicated to equity, diversity, and inclusion . We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We're also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623. Applications close 11th of June at 11.00pm AEST (R-65515). Please note that interviews have been tentatively scheduled for t

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