Executive Meeting Manager

Responsibilities

• Sales & Booking:
• Respond promptly and professionally to all inbound inquiries for small group rooms and meeting and event business.
• Quote hotel availability, rates, food and beverage minimums, and meeting room rental for groups of up to 15 rooms on peak and one-day meetings and events with fewer than 20 attendees, as determined by the Hotel's executive leadership and subject to adjustment based on business needs.
• Prepare and present proposals and contracts in a clear, accurate, and timely manner.
• Achieve individual revenue booking goals as assigned by the Director of Sales.
• Upsell food and beverage, amenities, and additional services to maximize revenue for the Hotel.
• Apply meeting room rental charges in accordance with Hotel guidelines and event room capabilities.
• Follow all deposit policies and coordinate payment of all event bills in accordance with Hotel procedures, working closely with the Credit Manager to ensure proper billing.
• Event Services & Coordination:
• Upon confirmation of business, transition into the event services role as the client's primary point of contact.
• Collect and manage all rooming lists, meeting details, menu selections, audiovisual requirements, and room set-up specifications.
• Communicate audiovisual needs to Encore, the Hotel's in-house audiovisual partner, in a timely and accurate manner.
• Prepare and distribute accurate and timely Banquet Event Orders (BEOs) to all relevant Hotel departments by the established deadline.
• Coordinate all arrival and departure details, special guest room requirements, and any outside vendor requirements.
• Ensure all event details are accurately maintained and updated in the Hotel's Sales & Catering management system.
• Coordinate payment and post attrition and meeting room rental charges as applicable.
• Conduct prompt follow-up with clients following the conclusion of events, addressing any concerns and communicating feedback to relevant Hotel departments within 24 hours.
• Collaboration & Communication:
• Maintain a strong working relationship with the Hotel's operational departments to ensure seamless event execution.
• Work closely with Encore to ensure that all client audiovisual needs are met and exceeded.
• Collaborate with the Event Sales & Services, Catering, and Sales teams to ensure cohesive communication and overall product knowledge.
• Attend all required Hotel meetings, including but not limited to Revenue, BEO, and Catering and Event Sales & Services meetings.
• Additional special projects as assigned by the Director of Sales and the Director of Event Sales & Services.

Requirements

• Bachelor's Degree from an accredited college or university. Liberal arts degrees are welcome and may be desirable for this role.
• Prior experience in a hotel, catering, or events environment is preferred but not required for the right candidate.
• Strong interest in and knowledge of food, beverage, and catering.
• Professional sales and presentation skills.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Excellent interpersonal and communication skills, both written and verbal.
• Professional attitude and appearance.
• Self-motivated, creative, confident, and highly energetic personality.
• Computer literacy, including proficiency in the Microsoft Office Suite.
• Proficiency in Op

Benefits

Additional Information

If creating special memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at The Fairmont Washington, D.C., Georgetown. Located in Washington's fashionable West End, The Fairmont Washington, D.C., Georgetown surrounds you with comfort and luxury. The Hotel offers spacious guestrooms, an outstanding food and beverage product, and a service culture that is unique and memorable. Position Summary: The Executive Meetings Manager is an entry-level sales and service role responsible for managing inbound leads for small rooms-only groups and short-term meetings and events. The Executive Meetings Manager will quote availability, rates, food and beverage minimums, and meeting room rental for groups of up to 15 rooms on peak and one-day meetings and events with fewer than 20 attendees, either actualizing within the following 60 days. Once business is confirmed, the Executive Meetings Manager will transition into an event services role, acting as the client's primary point of contact through the execution of the event. Reporting To: Director of Sales, with a dotted line to the Director of Event Sales & Services

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