Team Member (Design)

Responsibilities

• Contribute as an effective LCT, technical team member.
• Manage correspondence, applications and contacts accordingly deciding and initiating the action or communication required within the LCT installers and customers.
• Support delivery of customer and regulatory commitments.
• Ensure all customer contacts / applications that are received by the business are dealt with in accordance with the relevant processes and timescales.
• Provide administration, management support and reporting within all areas of LCT.
• Deliver excellent customer service to all aspects of your operation and actively promote customer service standards within area of responsibility
• Ensure awareness of and comply with Company Health, Safety and Environmental requirements on issues as they arise.
• Work towards a zero-accident culture and lead by example
• Use innovative IT solutions and best practices to increase efficiency.
• Administer and process all paperwork during the Project Lifecycle.
• Ensure quality standards are maintained in all activities performed.
• Participate in the development / improvement of processes and procedures within Licence Programmes, LCT

Requirements

• Working knowledge of network and business data management and management reporting systems.
• Working knowledge of Regulatory Reporting Requirements
• Working knowledge of Guaranteed Standard, Voluntary Standard, Licence and Ofgem requirements
• Ability to work as part of a multi-functional team
• Excellent telephony skills
• Developed customer service skills
• Knowledge of Energy Networks policies, procedures and working practices.
• Knowledge of health, safety and environmental legislation.
• Awareness of regulatory issues impacting on the Business
• Awareness of inter-business relationships
• Minimum Requirements
• Higher Education or equivalent (four GCSE grades) particularly in Maths and English.
• Computer literacy - e.g. Microsoft Office suite

Benefits

Additional Information

Technical Team Member (Design) Location: Prenton Salary from £34,040 Fixed Term - 12 Months Help us create a better future, quicker At SP Energy Networks our focus is on harnessing technology and innovation to create the networks of the future. Our team is building a dynamic network to meet the changing demands for electricity and increasingly, renewable electricity - safely, securely and sustainably in the communities we serve. At SP Energy Networks, we know people are central to building a better future, quicker and we are seeking new talent to join our team To provide business support in application assessment relating to Energy Networks, Licence Programmes, Low Carbon Technology

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