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Barista/Retail Attendant

External
loewshotels logoLoewshotels · Atlanta - Loews Atlanta Hotel, GA
Full-timeOn-site3w ago
ComplianceLeadership
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About the role

Founded in 1960, Loews Hotels & Co. operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role - from Guest Services to Finance, Culinary to IT - offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Responsibilities

  • Guest Experience & Service Excellence
  • Greet guests in a polite and professional manner in accordance with Loews Hotels standards.
  • Accurately take and fulfill guest orders while anticipating needs and responding promptly to requests.
  • Maintain current knowledge of all menu items, including ingredients, preparation methods, presentation, and timing.
  • Provide excellent customer service while promoting, suggesting, and upselling food, beverage, and retail items.
  • Ensure all food and beverage items meet quality, presentation, and brand standards prior to service.
  • Beverage Preparation & Food Support
  • Prepare and assist with the presentation of beverages and food items as required.
  • Assist with side work duties and preparation tasks to support daily service flow.
  • Retail & Merchandising Support
  • Assist in the presentation, merchandising, and sale of retail items.
  • Unpack, stock, rotate, and maintain retail and perishable inventory according to established guidelines.
  • Assume accountability for assigned retail products and ensure displays remain clean and organized.
  • Cash Handling & Point of Sale Operations
  • Accurately record guest orders and process transactions using the POS system.
  • Collect payment via cash, credit card, or room charge in accordance with cashiering procedures.
  • Complete end-of-shift revenue reporting and cash deposits, ensuring accuracy and compliance.
  • Maintain responsibility for assigned bank and follow all cash handling polici

Requirements

  • Guest-Focused Professional: You take pride in creating welcoming, memorable experiences through attentive and friendly service.
  • Detail-Oriented Operator: You demonstrate accuracy in cash handling, order entry, and inventory awareness.
  • Knowledgeable Ambassador: You maintain a strong understanding of menu offerings, retail merchandise, and daily operating procedures.
  • Action-Oriented Team Player: You collaborate effectively with teammates and contribute positively to a fast-paced environment.
  • Reliable and Adaptable: You are flexible, dependable, and able to adjust priorities to meet business and guest needs.
  • Veterans and military spouses encouraged to apply.

Benefits

Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceTeam Member Hotel Rates, other discounts, perks and morePaid Sick Days, Vacation, and Holidays, Paid BereavementPet Insurance and Paid Pet BereavementMany of our Leadership positions are bonus eligibleHealth insurance401(k)Paid time offFlexible scheduleEquity / stock optionsPerformance bonus

Additional Information

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

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